How do we communicate during projects?

Your account manager is your primary contact. You can reach them via email or Slack (we will set up a shared channel for your project).

Weekly updates: Every Monday you receive a written progress update with completed work, upcoming tasks, and any blockers.
Bi-weekly calls: A 30-minute video call every two weeks to review progress and align on priorities.
Feedback rounds: All deliverables go through a structured review process in our project board. You can leave comments directly on designs, copy, or campaigns.