Upload documents and turn them into articles
Updated Oct 15, 2026 · 1 min read
Already have a handbook, policy or price list? Upload it. It becomes searchable and AI can turn it into articles.
Go to Knowledge → Documents and use the blue button at the top.
Choose a PDF, Word, text, Markdown or CSV file.
Open the document when it's ready and click Suggest articles.
Review each draft. Edit it, merge drafts or reject them.
Choose where the article goes and create it. It waits as a draft.
A draft made of steps can also become a procedure with Make it a procedure.
Upload a new version of the document later, and the articles made from it get a mark to check them.
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