SSet up Helpable

Write and publish an article

Updated Oct 15, 2026 · 1 min read

  1. Go to Knowledge and click the blue button at the top. Choose a new article.

  2. Give it a title that answers a question, such as "How do I request leave?".

  3. Type / for headings, numbered steps, tables, images and callouts.

  4. Click Publish, or schedule it for later.

Everything saves by itself. When you change a published article, the old version stays visible until you publish again.

The article editor

Write with AI

Click the AI button in the editor. AI writes a first version or makes your text shorter and clearer. Always read it through.

Give every article an owner. They get a nudge when it's due for a check.

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