Training from your own content
Pick published articles and procedures and let AI draft lessons and a quiz that link back to them. You check it before it goes live.
- Lessons link to sources
- Quiz included
- You review first
Tettra alternative
Tettra alternative with training
Stop repeat questions and know that people read the procedure behind each answer. Tettra is an AI knowledge base that answers the questions your team keeps asking; Helpable answers from your own content too, and adds procedures people confirm and training they finish. Here is an honest comparison.
- Facts checked October 2026
- Where each tool fits
- English and Dutch app
The same question in Tettra and in Helpable
Tettra stops repeat questions in Slack. Helpable answers them too, and makes sure people read the procedure behind the answer.
Illustration with a fictional demo company. The Tettra side is a simple sketch of an answer in a chat tool, drawn by Helpable.
Tettra and Helpable side by side
Tettra's column is based on its own website and pricing page. Plans differ; check their site for what is in each plan.
| Tettra and Helpable side by side | Helpable | Tettra |
|---|---|---|
| Knowledge baseOne place for answers means fewer repeated questions; Helpable keeps the team handbook and the customer help center in one tool. | Internal knowledge base and a public help center | AI knowledge base with pages and imports |
| Procedures (SOPs)Steps people can follow on the job cut mistakes; Helpable gives every procedure an owner and a review date, so it stays current. | Numbered steps with images and checklists, owner, review date, versions | Pages; no step-by-step procedure type found |
| Training and quizzesTettra's site lists no quizzes or certificates; Helpable builds training with a quiz on the same pages. | Lessons, quizzes with six question types, certificates from Business Plus (expiry on Business Max) | No quizzes or certificates found |
| AI writingWriting is what stalls most handbooks; Helpable's AI turns the files you already have into drafts you check. | Drafts articles from your files and builds training from your content | AI page tagging and AI FAQ generation |
| AI answers to employee questionsTettra's Kai and Helpable both answer from your own content; Kai works in Tettra and Slack, and Helpable answers inside Helpable with a link to the source. | Yes: answers from your own articles, procedures and documents, with the source | Yes (Kai, in Tettra and Slack) |
| Read confirmationsTettra has experts verify pages; Helpable adds a confirmation from every person who must know the change. | Per version, with an overview of who confirmed and who is pending | Not found on Tettra's site |
| IntegrationsImporting what you have saves days of copy and paste; Helpable reads Notion pages, websites and GitHub and checks them for changes every day. | Imports from Notion, websites and GitHub; email and in-app notifications | Slack bot, Google Workspace, API |
| Free trialA trial on your own content tells you more than a demo; Helpable gives you 14 days on Business Plus, no credit card. | 14 days on Business Plus, no credit card | 30 days, then a credit card; minimum 10 users |
Based on public information from tettra.com (home and pricing pages), checked on October 15, 2026. Features change; check Tettra's site before you decide.
Who should pick which
The short answer
- When Tettra fits
Pick Tettra if your team works in Slack all day and mainly wants fewer repeat questions, with expert verification and a Slack bot; its Scaling plan starts at 10 users with a 30-day trial.
- When Helpable fits
Pick Helpable over Tettra if answers alone are not enough and you also need step-by-step procedures, read confirmations per version and training with quizzes, for a team of 5 to 50.
- When both fit
Use Tettra and Helpable together if Tettra already answers questions in Slack and you want onboarding with quizzes and proof of who read each procedure; Helpable holds that part.
Tettra may suit you better if
- Your team works in Slack all day and wants answers there
- You want to sync pages from Google Docs
- You mainly need a Q&A knowledge base with expert verification
- You want API access and SSO as an add-on
Helpable may suit you better if
- You want training with lessons, quizzes and certificates
- You need procedures with read confirmation per version
- You want AI to draft training from your own articles and procedures
- You also want a public help center for customers
- You want an app in English and Dutch with data stored in the EU
What Tettra is built for
Tettra's promise is to "stop answering repetitive questions in Slack". It is an AI-powered knowledge base where you write pages or import them from Google Docs, Notion and files.
Its AI assistant, Kai, answers questions in Tettra or Slack and helps find the right colleague when the answer is missing. Experts verify important pages on a schedule and approve suggested edits. Tettra has a 30-day free trial, a minimum of 10 users on its Scaling plan, and SSO as a paid add-on.
Why teams look for a Tettra alternative
Common reasons we hear. They may or may not apply to you.
Answers are not training
A new hire still needs lessons, a quiz and someone checking they are ready. Tettra's site lists no quizzes or certificates.
Procedures need proof
Teams that must show who read the latest version of a procedure look for read confirmations per version.
Not every team lives in Slack
Shift and field teams often don't use Slack at all, and need know-how on their phone in the browser.
New · Answers
Your team finds the answer on its own in seconds, with the source
Employees ask a question in their own words and get a short answer from your own articles, procedures and documents, with a link to the exact page it came from. You stop being the person everyone asks.
- Answers come from your own knowledge
- Every answer shows where it came from
- Says so plainly when it doesn't know
- Each person only sees what they may see
- Works with your existing documents
- You approve every new article
Start with the documents you already have
Upload your handbook or policies. Helpable makes them searchable right away and suggests articles you check, change and approve. Nothing goes live until you say so.
A gap becomes a to-do
When the answer isn't there, Helpable says so and the question lands on your list of things to write down, with no name attached.
From answer to trained team
Turn the know-how you write down into training people finish, with proof.
Team progress at a glance
See per team who finished, who is overdue and who still needs a nudge.
Search that finds it
One search across articles and procedures, so people find the answer on their phone.
What you get with Helpable
A knowledge base with AI answers, plus the procedures and training to make it stick.
AI answers with the source
Employees ask in their own words and get a short answer from your content, with a link to where it says so.
Procedures with versions
Numbered steps with images and checklists, an owner, a review date and a version history with a short change summary.
Read confirmations per version
Ask people to confirm and see who read which version and when, and who is still pending.
Training with quizzes
Lessons, six question types, assignments with due dates, reminders and certificates with an optional expiry date.
AI training from your content
AI drafts lessons and a quiz from your published articles and procedures, with links to the sources. You review before publishing.
English and Dutch, data in the EU
The app is available in English and Dutch, and your data is stored in the EU.
Pricing
A plan that grows with your team
Try Helpable free for 14 days, no credit card needed. Then pick the plan that fits your team.
Business
Your knowledge base for team and customers, written faster with AI.
$29/month
Billed monthly
That's $0.95 a day
Start free trial- 3 team members included
- An internal knowledge base and a public help center
- AI writes first versions from your own documents
- Start from what you have: documents, Word files and your website
- Procedures everyone follows, with read confirmations
- Your help center on your own web address
- 250 AI credits per month
- Recommended · your free trial runs on this plan
Business Plus
Train your team on that knowledge: courses, quizzes and progress per person.
$89/month
Billed monthly
That's $2.93 a day
Start free trialEverything in Business, plus:
- 5 team members included
- Training with quizzes, due dates and reminders
- See per person who finished what
- Practice conversations with AI, included
- Video lessons and final tests
- Certificates you can show clients and inspectors
- Results exported in one click
- 3 help centers and 3 internal knowledge bases
- 750 AI credits per month
What's in Business
- 3 team members included
- An internal knowledge base and a public help center
- AI writes first versions from your own documents
- Start from what you have: documents, Word files and your website
- Procedures everyone follows, with read confirmations
- Your help center on your own web address
- 250 AI credits per month
Business Max
Training that runs by itself, and proof of who really knows what.
$179/month
Billed monthly
That's $5.88 a day
Start free trialEverything in Business Plus, plus:
- 9 team members included
- New colleagues get their training automatically
- A fixed onboarding route from day one
- Learning insights: who really studied and who clicked through
- Skills matrix and a training record per person
- Practical work signed off on the floor
- Locations with their own managers
- Refresher training that comes back by itself
- Certificates that expire on time, in your own design
- Your help center fully in your own brand
- 10 help centers and 10 internal knowledge bases
- 1,500 AI credits per month
What's in Business Plus
- 5 team members included
- Training with quizzes, due dates and reminders
- See per person who finished what
- Practice conversations with AI, included
- AI writes first versions from your own documents
- Start from what you have: documents, Word files and your website
- Procedures everyone follows, with read confirmations
- Video lessons and final tests
- Certificates you can show clients and inspectors
- Results exported in one click
- Your help center on your own web address
- 3 help centers and 3 internal knowledge bases
- 750 AI credits per month
Grow when you need to
Add these to Business and up, any time. You only pay for what you use.
- More people
Add people one by one as your team grows, for a fixed price per person on every plan.
$9/month
- A second help center
A help center and handbook for another brand, location or client.
$10/month
- Only your brand
Remove “Powered by Helpable” from your help center. Included in Business Max.
$19/month
- Cancel any time
- Data stored in the EU
Switching from Tettra: what it involves
You can have your most-used knowledge and a first training in Helpable on the same day. Tettra keeps working for as long as you want it to.
- Typical time: 10 to 20 minutes
Bring in what you have
Upload the files you have (Word, PDF, Markdown, text or CSV), import a public website or connect Notion under Settings › Integrations. Each one becomes a searchable document. Copy the text of your most-used Tettra pages into a document, or export what Tettra allows on your plan.
- Typical time: 1 to 2 hours for your key pages
Check the drafts and name owners
AI turns each document into a draft article or procedure. You read it, fix what is off, give it an owner and a review date, and publish. Nothing goes live by itself.
- Typical time: About 15 minutes
Let AI build the first training
Pick the articles and procedures a new colleague needs and say who it is for. AI drafts lessons and quiz questions that link back to them. You check and publish.
- Typical time: About 15 minutes
Invite the team and assign
Invite people by email, put them in teams and assign training and procedures with a due date. Ask for read confirmations; reminders go out by email.
- Typical time: 14 days
Run both side by side
Try Helpable free for 14 days on Business Plus, no credit card. Keep Tettra running until you see the team use Helpable, then decide.
What moves over
- Pages and documents, as searchable documents and draft articles
- Step-by-step instructions, as procedures with an owner and review date
- Onboarding checklists, as training with lessons and a quiz
- Your team, invited by email and grouped in teams
What you keep
- Everything in Tettra stays where it is: importing only reads it
- Your own words: AI drafts from your text and you approve every change
- Connected sources stay current: Helpable checks them for changes every day
- Your history from now on: every new version keeps a short change summary
Rather have us set it up?
We bring in your documents, write your first procedures and build your first training for you. You pay once, next to your plan, and we confirm the scope before we start.
- Quick LaunchHelpable set up and your first training ready within days.
- Training LaunchA complete start: your knowledge, training and onboarding ready for the whole team.
- Complete Training AcademyYour full training program built, from first day to recurring training.
Who Helpable is a good fit for
Teams of about 5 to 50 people that want know-how people can find and training they can prove.
Teams on location
Installers, cleaners and field staff who open a procedure on their phone at a client site.
In practice: A field technician who is never at a desk finds the current repair steps through one search on the phone, and the answer links to the procedure itself.
See howShift teams with new faces
Hospitality, retail and care teams that onboard new and temporary staff again and again.
In practice: A restaurant gets new kitchen staff ready for service with short lessons on allergens and hygiene, and the chef sees quiz scores before the first shift.
See howCustomer-facing teams
Support and service teams that need the same answer every time, plus a public help center.
In practice: A support team writes the answer to a common question once in the knowledge base, and new agents learn it through a quiz before they take live chats.
See howOffice and client teams
Agencies, law and accountancy firms, real estate and recruitment teams that want one way of working, written down.
In practice: A law firm keeps its intake procedure in one place with an owner, so every new secretary follows the current steps and confirms each change.
Fast-growing teams
Startups and software companies that hire often and want onboarding that sticks.
In practice: A scale-up gives every new hire the same onboarding path, and questions Answers can't handle turn into new articles from the list of gaps.
See how
Made for teams in
More comparisons and details
Is Helpable a good Tettra alternative?
Helpable is a good Tettra alternative for teams that want AI answers from their own content and also need procedures, read confirmations and training with quizzes. If your team wants answers inside Slack, Tettra fits better, because Helpable has no Slack connection yet.
Does Helpable answer questions with AI like Kai?
Yes. Helpable answers employee questions in plain words from your articles, procedures and documents, with a link to the source, and says so when it doesn't know. Questions it can't answer show up as a list of gaps to write down.
Does Helpable work in Slack?
Not yet. Helpable has no Slack connection today; it is in development. People use Helpable in the browser on phone, tablet or laptop.
Can I import my Tettra pages into Helpable?
Helpable has no automatic import from Tettra. You can paste pages into Helpable, or upload exported files as documents so Helpable suggests article drafts for you to check.
Does Helpable have read confirmations?
Yes. Helpable lets you ask for a read confirmation on a procedure and shows per person who confirmed which version and when. Read confirmations are part of every plan.
How does Helpable keep content up to date?
Helpable gives every procedure an owner and a review interval, and shows when the next review is due. Each change gets a short summary, and you can ask everyone to confirm the new version.
How does Helpable's pricing work?
Helpable starts at $29 per month for Business, with 3 team members, an internal knowledge base, a public help center, read confirmations and the AI writer. Business Plus ($89) adds training with quizzes, assignments and progress per person, 5 team members and 750 AI credits a month, and Business Max ($179) adds automatic assignment, more knowledge bases and recurring training.
Is there a free trial?
Yes. Helpable has a free trial of 14 days on Business Plus, and you don't need a credit card. There is no free plan.
Where does Helpable store data?
Helpable stores your data in the EU. Tettra's site does not state a hosting region.
Is Helpable available in Dutch?
Yes. Helpable's app is available in English and Dutch, and you can write your content in either language.
Tettra alternative with training: common questions
Tettra helps teams stop answering the same questions in Slack. Teams that search for a Tettra alternative usually like that part and want more, such as procedures people confirm, onboarding with quizzes and something that works for colleagues who rarely sit at a desk.
Tettra alternative for training and onboarding
For teams that also need to train people, Helpable is a Tettra alternative that adds lessons, quizzes, certificates and due dates to an internal knowledge base with AI answers. Tettra's site lists no quizzes or certificates; its focus is a Q&A knowledge base where Kai answers questions in Tettra or Slack.
Answers help on day ten. On day one a new hire needs a path: what to read first, what to learn and a check that it stuck. In Helpable you pick the articles and procedures for the first weeks and let AI draft a training with lessons and quiz questions that link back to them. You review it, assign it with a due date, and reminders go out before it is late. See onboarding software.
Expert verification or procedures with read confirmations?
Tettra lets experts verify pages on a schedule and approve suggested edits, and Helpable goes one step further for procedures by asking each person to confirm the version they read.
Verification tells you a page is right. Whether the driver, the cleaner or the new bookkeeper saw the change is a separate question. In Helpable each procedure has an owner, a review date and a version history with a summary per change. When you publish a new version, everyone assigned is asked to confirm it again, and the overview shows who confirmed which version and when. More on read and acknowledge.
Knowledge base software for shift and field teams
Helpable works in the browser on a phone, tablet or laptop, which suits shift and field teams that don't use Slack, where much of Tettra's value sits.
Think of a hospitality group or an installation company. The kitchen staff and the installers rarely sit at a computer; they open a link on their phone between jobs. In Helpable one search finds articles and procedures together, and Answers replies in plain words with a link to the source. Helpable has no Slack connection today and no native app. If your whole team works in Slack all day, Tettra's Slack bot is the closer fit.
AI answers like Kai, with a list of gaps
Like Kai, Helpable answers employee questions from your own content with the source; when the answer is missing, the question lands on a list of gaps to write down.
Kai helps find the right colleague when an answer is missing. In Helpable the list of gaps shows the people who manage the knowledge base which questions came in, so a question gets a written answer once and stops coming back. People only get answers from content they are allowed to see. AI also drafts articles from your files and training from published content; see AI training.
Switching from Tettra in practice
Switching from Tettra to Helpable starts with the pages people ask about most, moved over as articles and procedures, with one onboarding training built on top.
There is no automatic import from Tettra. Copy the text of your most-used pages, or export what Tettra allows on your plan, and upload longer files as documents so Helpable suggests article drafts you check. Turn step-by-step pages into procedures with an owner and a review date, since Tettra has pages and no separate procedure type. Invite the team, assign the first training and move the rest as questions come in.
When is Tettra the better choice?
Tettra remains the better fit for a team that works in Slack all day, wants a Q&A knowledge base with expert verification, syncs pages from Google Docs or needs an API, which Helpable does not offer today.
For teams of 5 to 50 people that want employee training, SOP software and a knowledge base in one tool, plus a public help center for customers, Helpable is the simpler fit. The app is in English and Dutch and your data is stored in the EU. Also compare the Guru alternative or the Notion alternative.
See if Helpable fits better
Add a few articles and one procedure, let AI draft a training and compare it with what you have today.
- 14 days free
- No credit card needed
- Cancel any time