Pricing

One price for your whole team

A knowledge base for your team and your customers, written faster with AI. Add employee training when you need it. Try Helpable free for 14 days.

14 days free
No credit card needed
About 20% off yearly

Business
Your knowledge base for team and customers, written faster with AI.
$29/month
Billed monthly
That's $0.95 a day
Start free trial
- 3 team members included
- An internal knowledge base and a public help center
- AI writes first versions from your own documents
- Start from what you have: documents, Word files and your website
- Procedures everyone follows, with read confirmations
- Your help center on your own web address
- 250 AI credits per month
Recommended · your free trial runs on this plan
Business Plus
Train your team on that knowledge: courses, quizzes and progress per person.
$89/month
Billed monthly
That's $2.93 a day
Start free trial
Everything in Business, plus:
- 5 team members included
- Training with quizzes, due dates and reminders
- See per person who finished what
- Practice conversations with AI, included
- Video lessons and final tests
- Certificates you can show clients and inspectors
- Results exported in one click
- 3 help centers and 3 internal knowledge bases
- 750 AI credits per month
What's in Business
- 3 team members included
- An internal knowledge base and a public help center
- AI writes first versions from your own documents
- Start from what you have: documents, Word files and your website
- Procedures everyone follows, with read confirmations
- Your help center on your own web address
- 250 AI credits per month
Business Max
Training that runs by itself, and proof of who really knows what.
$179/month
Billed monthly
That's $5.88 a day
Start free trial
Everything in Business Plus, plus:
- 9 team members included
- New colleagues get their training automatically
- A fixed onboarding route from day one
- Learning insights: who really studied and who clicked through
- Skills matrix and a training record per person
- Practical work signed off on the floor
- Locations with their own managers
- Refresher training that comes back by itself
- Certificates that expire on time, in your own design
- Your help center fully in your own brand
- 10 help centers and 10 internal knowledge bases
- 1,500 AI credits per month
What's in Business Plus
- 5 team members included
- Training with quizzes, due dates and reminders
- See per person who finished what
- Practice conversations with AI, included
- AI writes first versions from your own documents
- Start from what you have: documents, Word files and your website
- Procedures everyone follows, with read confirmations
- Video lessons and final tests
- Certificates you can show clients and inspectors
- Results exported in one click
- Your help center on your own web address
- 3 help centers and 3 internal knowledge bases
- 750 AI credits per month

Grow when you need to

Add these to Business and up, any time. You only pay for what you use.

More people
Add people one by one as your team grows, for a fixed price per person on every plan.
$9/month
A second help center
A help center and handbook for another brand, location or client.
$10/month
Only your brand
Remove “Powered by Helpable” from your help center. Included in Business Max.
$19/month

What does it cost for your team?

Pick a plan and how many people use Helpable. Prices include VAT.

Plan

People in your team

$169 per month

$89 for 5 people + 10 extra × $8

AI credits come with the plan and stay the same when you add people.

Per plan

What you get

Everything in every plan, side by side. Higher plans include everything from the plan below.

Feature	Business$29/mo	Business Plus$89/mo	Business Max$179/mo
Team
Team members	3	5	9
Roles: Owner, Admin, Member	Included	Included	Included
Knowledge
Public help centers	1	3	10
Internal knowledge bases	1	3	10
Editor with autosave and ⌘K search	Included	Included	Included
AI writes articles from your documents and web pages	Included	Included	Included
Import documents, Word files and websites	Included	Included	Included
Help center found in Google: SEO titles, descriptions and sitemap	Included	Included	Included
Help center on your own domain	Included	Included	Included
Procedures
Step-by-step procedures with versions	Included	Included	Included
Read confirmations per version	Included	Included	Included
Training
Courses built from your knowledge	Not included	Unlimited	Unlimited
Text lessons, documents and quizzes	Not included	Included	Included
Assign to people with a due date	Not included	Included	Included
Video lessons	Not included	Included	Included
Final assessments	Not included	Included	Included
Certificates anyone can verify	Not included	Included	Included
Assign training automatically to new people and teams	Not included	Not included	Included
Learning paths: several trainings in a set order	Not included	Not included	Included
Repeat training every 6, 12 or 24 months	Not included	Not included	Included
Certificate expiry, renewal reminders and your own templates	Not included	Not included	Included
Results and AI
Progress per person and per training	Not included	Included	Included
Learning insights: results per team, time spent, clicked through?	Not included	Not included	Included
Date range and CSV export	Not included	Included	Included
Practice conversations with AI	Not included	Included	Included
AI credits per month	250	750	1,500
Add-ons
Extra team member (per person)	+$9/mo	+$8/mo	+$7/mo
An extra help center and knowledge base	+$10/mo	+$10/mo	+$10/mo
Hide “Powered by Helpable”	+$19/mo	+$19/mo	Included

Business$29/mo

Team

Team members: 3
Roles: Owner, Admin, Member: Included

Knowledge

Public help centers: 1
Internal knowledge bases: 1
Editor with autosave and ⌘K search: Included
AI writes articles from your documents and web pages: Included
Import documents, Word files and websites: Included
Help center found in Google: SEO titles, descriptions and sitemap: Included
Help center on your own domain: Included

Procedures

Step-by-step procedures with versions: Included
Read confirmations per version: Included

Training

Courses built from your knowledge: Not included
Text lessons, documents and quizzes: Not included
Assign to people with a due date: Not included
Video lessons: Not included
Final assessments: Not included
Certificates anyone can verify: Not included
Assign training automatically to new people and teams: Not included
Learning paths: several trainings in a set order: Not included
Repeat training every 6, 12 or 24 months: Not included
Certificate expiry, renewal reminders and your own templates: Not included

Results and AI

Progress per person and per training: Not included
Learning insights: results per team, time spent, clicked through?: Not included
Date range and CSV export: Not included
Practice conversations with AI: Not included
AI credits per month: 250

Add-ons

Extra team member (per person): +$9/mo
An extra help center and knowledge base: +$10/mo
Hide “Powered by Helpable”: +$19/mo

Business Plus$89/mo

Team

Team members: 5
Roles: Owner, Admin, Member: Included

Knowledge

Public help centers: 3
Internal knowledge bases: 3
Editor with autosave and ⌘K search: Included
AI writes articles from your documents and web pages: Included
Import documents, Word files and websites: Included
Help center found in Google: SEO titles, descriptions and sitemap: Included
Help center on your own domain: Included

Procedures

Step-by-step procedures with versions: Included
Read confirmations per version: Included

Training

Courses built from your knowledge: Unlimited
Text lessons, documents and quizzes: Included
Assign to people with a due date: Included
Video lessons: Included
Final assessments: Included
Certificates anyone can verify: Included
Assign training automatically to new people and teams: Not included
Learning paths: several trainings in a set order: Not included
Repeat training every 6, 12 or 24 months: Not included
Certificate expiry, renewal reminders and your own templates: Not included

Results and AI

Progress per person and per training: Included
Learning insights: results per team, time spent, clicked through?: Not included
Date range and CSV export: Included
Practice conversations with AI: Included
AI credits per month: 750

Add-ons

Extra team member (per person): +$8/mo
An extra help center and knowledge base: +$10/mo
Hide “Powered by Helpable”: +$19/mo

Business Max$179/mo

Team

Team members: 9
Roles: Owner, Admin, Member: Included

Knowledge

Public help centers: 10
Internal knowledge bases: 10
Editor with autosave and ⌘K search: Included
AI writes articles from your documents and web pages: Included
Import documents, Word files and websites: Included
Help center found in Google: SEO titles, descriptions and sitemap: Included
Help center on your own domain: Included

Procedures

Step-by-step procedures with versions: Included
Read confirmations per version: Included

Training

Courses built from your knowledge: Unlimited
Text lessons, documents and quizzes: Included
Assign to people with a due date: Included
Video lessons: Included
Final assessments: Included
Certificates anyone can verify: Included
Assign training automatically to new people and teams: Included
Learning paths: several trainings in a set order: Included
Repeat training every 6, 12 or 24 months: Included
Certificate expiry, renewal reminders and your own templates: Included

Results and AI

Progress per person and per training: Included
Learning insights: results per team, time spent, clicked through?: Included
Date range and CSV export: Included
Practice conversations with AI: Included
AI credits per month: 1,500

Add-ons

Extra team member (per person): +$7/mo
An extra help center and knowledge base: +$10/mo
Hide “Powered by Helpable”: Included

Add-ons work on {name.starter}, {name.growth} and {name.business}, and you can stop them any time. Extra team members cost a fixed price per person, depending on the plan.

Compare

Three tools in one

Teams often pay for a course tool, an SOP tool and a wiki. In Helpable the same content trains people, guides the work and answers questions.

Feature	Helpable	Course tool (LMS)	SOP tool	Wiki
Courses, quizzes and certificates	Included	Included	Partly	Not included
Step-by-step procedures with versions	Included	Not included	Included	Partly
Read confirmations per version	Included	Not included	Included	Not included
Knowledge base and help center	Included	Not included	Partly	Included
AI answers with the source	Included	Not included	Not included	Partly
Practise conversations with AI	Included	Partly	Not included	Not included
Progress per person	Included	Included	Partly	Not included

A general picture per kind of tool. ◐ means partly or only in some tools. For a specific product, see the comparisons below.

Compare with a specific tool:Trainual TalentLMS Notion Confluence Guru Waybook All comparisons

AI credits

AI credits, plainly

Every plan comes with AI credits each month. You only use them when the AI does work for you, and you pay for what the AI really does: a short task uses fewer credits, a big one more. Reading, training and procedures never cost credits.

Business250 credits
Business Plus750 credits
Business Max1,500 credits

Need more?

Top up once, whenever you want: 500 credits $19, 1,500 credits $49, 3,200 credits $99. Credits you buy do not expire.

What one action usually costs

An answer from your knowledge1 credit
Rewriting text with the AI writer2 credits
A procedure written with AI3 credits
A full course drafted with AI10 credits
A reply in a roleplay conversation2 credits
Feedback on a roleplay5 credits

Help with the start

Rather have us set it up?

We put your knowledge, procedures and first trainings into Helpable for you. You pay once, next to your plan.

Quick Launch
€399 one-off
Helpable set up and your first training ready within days.
- Your Helpable workspace configured
- Basic team and role setup
- Your existing documents imported and organized
- Up to 5 work instructions turned into knowledge articles
- 2 short e-learning courses, each with a quiz
Training Launch
€999 one-off
A complete start: your knowledge, training and onboarding ready for the whole team.
- Workspace, teams and roles configured
- Up to 15 knowledge articles or work instructions
- 5 e-learning courses with up to 5 lessons each
- Quizzes with passing scores
- 2 onboarding learning paths, per role
Complete Training Academy
from €2,499 one-off
Your full training program built, from first day to recurring training.
- Up to 40 knowledge articles or work instructions
- 10 e-learning courses with up to 5 lessons each, unless agreed otherwise
- Quizzes and assessments
- 3 onboarding programs
- A training matrix per role

You order setup help in the app, under Settings › Setup services. We confirm the scope with you before we start.

Ask about setup help

Pricing questions

Can't find your answer? We're happy to help.

How does the free trial work?

You try Helpable free for 14 days. No credit card needed. The trial runs on Business Plus, so you try the knowledge base and employee training, including practice conversations with AI.

What does each higher plan add?

Business is a complete knowledge base: an internal knowledge base and a public help center, the AI writer, imports from documents and your website, procedures with read confirmations and your own domain. Business Plus adds employee training: courses, quizzes, assigning with due dates, progress per person, practice conversations with AI, video lessons, final assessments and certificates, CSV export and 3 knowledge bases. Business Max makes training run by itself and shows who really knows what: rules that assign training to new people and teams, learning paths, learning insights per team, training that repeats every 6, 12 or 24 months, certificates that expire with renewal reminders and your own templates, 10 knowledge bases and white label.

What happens when the trial ends?

If you haven't picked a plan, you can still read everything but can't add or change anything. Your content stays. Pick a plan and you carry on right away.

Who counts as a team member?

Everyone you invite to your workspace: owners, admins and members. Visitors to your public help center never count. Business includes 3 people, Business Plus 5 and Business Max 9. On every plan you add more people one by one, for a fixed price per person.

What are AI credits?

AI credits pay for work the AI does for you, such as an answer from your knowledge (1 credit) or a course drafted with AI. Each plan includes credits every month and you can top up once if you run out.

What is AI Roleplay Studio?

With AI Roleplay Studio your team practices real conversations with an AI customer or colleague and gets feedback on every conversation. It is included in Business Plus and Business Max. Multiple-choice scenarios use no AI credits at all.

Can I change or cancel my plan?

Yes, from the Subscription page in the app. When you switch, the price is adjusted for the rest of the period. When you cancel, your plan keeps working until the end of the paid period.

How does yearly billing work?

You pay a full year up front and save about 20% compared to paying monthly.

Do the prices include VAT?

Yes. All prices include VAT, and every invoice shows the VAT. Business customers in another EU country can add their VAT number at checkout.

Do I pay in euros or dollars?

Helpable has prices in euros and US dollars. The Subscription page shows the price in your currency before you pay.

Contact

Questions about a plan?

Tell us about your team and we'll help you pick the right plan, or set up a larger team with you.

Or start right away. No credit card needed.

14 days free
Data stored in the EU
Cancel any time