NewYour team practices difficult conversations out loud, before they happen for real.See how →
NewPractice out loud
Knowledge base and training

Your team trained and ready to work.

Helpable puts your knowledge, procedures and training in one place, for teams of 5 to 50. Your team finds every answer on its own, AI writes articles from your documents and code, and new people learn the job with short courses. You spend less time explaining and chasing.

  • Live in a day
  • Works on any phone
  • 14 days free
The Helpable overview with training progress per course, items that need attention and recent activity
How many days notice for leave?

Request leave in the planner at least two weeks ahead. Your manager approves it.

Employee handbook · Section 4 · page 12
Cash handling v4
3 haven't confirmed
New people productive soonerA new colleague works on their own earlier, because everything they need to know is ready for them.
More time for your own workYour team looks up the answer itself, so you hear the same question far less often.
The same quality every timeEveryone works to the same standards, whether you are five people or fifty.
Ask and write

Ask it. Or let it write.

Ask a question and get the answer from your own knowledge base, with the source. Switch to Write, say what the article is about, and Helpable drafts it. If something is missing, it asks you first, so it never makes up how your team works.

  • Answers with a link to the source
  • It asks rather than guesses
  • You see what it costs before it writes
AI answers from your own knowledge
Writes from your knowledge and code

Every question becomes a finished article

Helpable sees what your team and your customers search for without an answer, and suggests the article. One tap, a few quick questions, and the article writes itself from your knowledge base, your documents and your code. Connect GitHub and Helpable also fixes the sentences a release made wrong.

  • Suggestions from real searches
  • A few questions first, so the facts are right
  • Writes from your knowledge base, documents and code
  • Kept up to date on every push to GitHub
See how writing works
Example
How it works

From your own know-how to a team that can do the job

You put your knowledge in once. AI turns it into training, and your team practices the real conversation before a customer is on the line.

  1. Writing a handbook article in the Helpable editor
    1. Add what your team must knowUpload your handbook, procedures or website. Your team can search it right away.
  2. Create a course with AI: pick published articles and procedures and say who it is for
    2. AI turns it into trainingLessons and a quiz from your own knowledge, in a few minutes. You check it and publish.
  3. Feedback after an AI practice conversation: a score and an explanation per point, based on the company's own procedures
    3. Your team practices the real conversationWith an AI customer, by typing or out loud, and feedback right away based on how you work. New people are ready on their first day.
Made for teams in
What is Helpable

Everyone knows how the work is done

With Helpable, every employee knows how the work is done. New colleagues are ready for the job sooner, fewer things go wrong and you stop answering the same questions. Training, procedures and your knowledge base work together in one place.

Training and onboardingYour employees learn the job on their own, step by step. New colleagues fit in faster, and everyone stays up to date after every change.
  • New hires trained automatically
  • A quiz proves they got it
  • Refreshers repeat by themselves
Employee training software →
ProceduresEvery task done the same way, by everyone. When something changes, your team is told and confirms they read it.
  • Fewer mistakes on the job
  • Review dates keep steps current
  • Proof of who read each version
Procedures →
Knowledge basePeople find answers themselves, so you answer the same question less often. Keep it internal or share it with your customers.
  • Answers in seconds
  • Knowledge stays in your company
  • One search across everything
Knowledge base software →
Product tour

One place where your team learns the work

Real screens from Helpable. Pick a part and see what it does for your team.

New colleagues ready for the job, sooner

Give every new colleague the same clear training from day one. They learn at their own pace on their phone or laptop, and you only answer the questions that are left. You assign it once and Helpable sends the reminders.

  • Picks up where they stopped
  • A quiz shows what they know
  • Certificate when they finish
A lesson as employees see it, with their progress and the course outline
Sound familiar?

Training people by hand costs more than you think

Most growing teams lose hours every week to the same four problems. Here is how Helpable solves each one.

You explain the same thing again and againEvery new colleague asks how things work. Someone stops their own work to show them.
With Helpable · TrainingYour employees learn the work on their own, are ready for the job sooner and know your procedures and standards. You get your time back.
Knowledge leaves with peopleWhen an experienced colleague is ill or leaves, nobody knows exactly how it was done.
With Helpable · ProceduresYou write down step by step how the work is done. The knowledge stays in your company, whoever leaves.
Instructions are spread everywhereFolders, emails and chats. Nobody knows which version is the right one.
With Helpable · Knowledge baseEvery instruction has one current version in one searchable place. Everyone finds the right one in seconds.
You don't know who knows whatMistakes happen because someone never learned the steps, and you only find out afterwards.
With Helpable · Progress and reportsYou see per employee who finished which training and how they scored. You spot gaps before they cause mistakes.
On every phone

Training that fits between two jobs

Your team opens training, procedures and answers on the phone they already carry, on site, in the kitchen or in the van. It runs in the browser, so there is nothing to install.

Helpable on a phone: a safety training with progress, goals and a Continue button
Learn in a few minutesShort lessons pick up where people left off, between shifts or on the way to a client.
Helpable on a phone: the procedure Opening a client site with numbered steps and a checklist
Follow the steps on siteProcedures with checklists open right where the work happens. People confirm the latest version with one tap.
Helpable on a phone: the knowledge page with the question box What do you want to know?
Find the answer on the spotA question in plain words gets a short answer from your own knowledge, with the source.
New · Training with AI

Your procedures become training in about a minute

Pick the articles and procedures you want people to learn and say who it is for. Helpable writes the lessons, learning goals and quiz questions for you. You check it, change what you like and publish.

  • Only uses knowledge you pick
  • Each lesson links its sources
  • You pick length and quiz size
  • Six ready-made templates
Try it free
A lesson written by AI, ending with links to the procedure it is based on
AI Roleplay Studio

New people handle difficult customers with confidence from day one.

Your team practices real conversations with an AI customer or colleague, by typing or out loud, and hears right away what could be better, so the real conversations go well. Included in Business Plus and Business Max.

See how roleplay training works →
An AI roleplay on a phone: an office manager complains about a missed clean and the employee answers
Feedback after the roleplay on a phone: passed with 80 out of 100 and an explanation per scoring point
Practicing with multiple choice on a phone, with an explanation of the chosen answer
Onboarding

New people working on their own sooner

Set up the training for a first week once. Every new colleague gets it automatically, in the right order, with a reminder when it stalls. You spend your time on the work again.

  • The same good start for everyone
  • Less time spent explaining
  • Reminders go out by themselves
About onboarding →
New kitchen staffActive
Whensomeone joins Kitchen
AssignFood safety basicsHouse rules
Due14 days after the start date
Remindwhen training is late
Quality

Show that your team knows the work

For a client, an audit or a new contract, one overview shows who passed which training and what expires soon. That builds trust and saves you the digging.

  • One overview of who can do what
  • Dated certificates
  • A training record per person to share
About certificates →
Required training · KitchenExport CSV
PersonFood safetyAllergensFire safety
Emma de VriesValidValid14 days
Noah BakkerValidIn progressValid
Lisa JansenExpiredValidNot started
Answers

Fewer questions, more time

Your team asks in plain words and gets an answer right away from your own documents, with the source. You get interrupted less and the answer is the same every time.

  • Answers with the exact source
  • Says so when it doesn't know
  • Open questions show what to write down next
About answers →
How many days notice for leave?

Request leave in the planner at least two weeks ahead. Your manager approves it.1

Source
PDFEmployee handbook
Section 4 · page 12
Results

See what goes well and where it stalls

One overview of who's done, who's behind and how it went. You see right away where someone needs help, with one team or several locations.

  • Per person, team or location
  • A short summary by email every week
  • Download as CSV
About results →
Completion by teamLast 90 days
Shop floor92%
Kitchen78%
Office85%
Delivery54%
Who it's for

For small teams that are growing

Helpable fits companies of about 5 to 50 people: a startup hiring its first people, an agency, or a team that works on site or at clients.

Start free trial
  • 14 days free
  • Live in a day
Integrations

Works with the tools you already use

Build training from a chat in Claude or Codex, bring in your knowledge from GitHub, Notion or your website, and tell your team in Slack when something new is ready. Your Word files, PDFs and videos come along too.

Claude
Build training from a chat
Codex
Articles from your code and notes
Slack
New procedures in your channel
GitHub
Docs become plain articles
Notion
Your wiki becomes searchable
Word
Documents become articles
PDF
Lesson files and AI sources
YouTube and Vimeo
Video lessons
Excel and Sheets
Open your reports
Microsoft Teams
Coming soon
Google Drive
Coming soon
Compare

Your procedures and training in one tool

Of these five tools, Helpable is the one that puts training with quizzes, step-by-step procedures with read confirmations and a knowledge base in one place, for one price for your whole team. Training tools rarely handle procedures, and a wiki doesn't check whether people learned anything.

HelpableTrainualTalentLMSNotionConfluence
Training with quizzes
Step-by-step proceduresPartlyPartly
Read confirmation per version
Progress per employee
Knowledge base for your teamPartly
Help center for customersPartlyPartly
AI that builds from your own contentPartlyPartly
Training, procedures and knowledge in one tool

In short

Helpable vs Trainual
Trainual and Helpable both combine procedures and training. Helpable shows its prices openly, includes team members in every plan and starts with a 14-day free trial, while Trainual works with a demo and one-time implementation costs.
Helpable vs TalentLMS
TalentLMS is a learning management system for courses. Helpable also trains with courses and quizzes, and adds step-by-step procedures with read confirmations and a knowledge base, so the way of working and the training stay in one place.
Helpable vs Notion
Notion is a flexible wiki for notes and documents. Helpable adds what a wiki doesn't do: training with quizzes, a read confirmation per version and progress per employee.
Helpable vs Confluence
Confluence suits documentation for teams that work in Jira. Helpable is built to train people and to show who read and passed what, also for teams who work on the floor.
When to pick Helpable
Pick Helpable when a team of 5 to 50 people has to learn the work, follow the same procedures and find answers on its own. Pick a pure wiki when you only need to write things down, and a pure LMS when you only sell or run courses.

Based on public product information, October 2026. Other tools change too; check their websites for the latest.

Compare Helpable in more detail →
Security and control

Your knowledge stays yours

Data stored in the EUA European company, hosted in Europe.
Roles and permissionsEdit, assign, see results or only read.
Audit trailDated read confirmations and certificates.
Version historyEvery change to a procedure is kept.
Pricing

Plans for every stage

Try it free for 14 days. AI answers on every plan.

Business

Your knowledge base for team and customers, written faster with AI.

$29 / month
Billed monthly
Start free trial
3 users included
  • AI answers with the source
  • An internal knowledge base and a public help center
  • AI writes first versions from your own documents
  • Start from what you have: documents, Word files and your website
  • Procedures everyone follows, with read confirmations
  • Your help center on your own web address
  • 250 AI credits per month
Most popular

Business Plus

Train your team on that knowledge: courses, quizzes and progress per person.

$89 / month
Billed monthly
Start free trial
5 users included
  • Everything in Business, plus:
  • Training with quizzes, due dates and reminders
  • See per person who finished what
  • Practice conversations with AI, included
  • Video lessons and final tests
  • Certificates you can show clients and inspectors
  • Results exported in one click
  • 3 help centers and 3 internal knowledge bases
  • 750 AI credits per month

Business Max

Training that runs by itself, and proof of who really knows what.

$179 / month
Billed monthly
Start free trial
9 users included
  • Everything in Business Plus, plus:
  • New colleagues get their training automatically
  • A fixed onboarding route from day one
  • Learning insights: who really studied and who clicked through
  • Skills matrix and a training record per person
  • Practical work signed off on the floor
  • Locations with their own managers
  • Refresher training that comes back by itself
  • Certificates that expire on time, in your own design
  • Your help center fully in your own brand
  • 10 help centers and 10 internal knowledge bases
  • 1,500 AI credits per month
Add when you grow:Extra team members · $9 / monthExtra knowledge base · $10 / monthWhite label · $19 / month
Compare plansBusinessBusiness PlusBusiness Max
Users included359
Help centers and internal knowledge bases1 + 13 + 310 + 10
AI answers with the source✓✓✓
Articles updated when your code changes✓✓✓
Your own domain✓✓✓
Procedures with read confirmations✓✓✓
Employee training: courses, quizzes, progress–✓✓
Practice conversations with AI–✓✓
Automatic assignment and learning paths––✓
Learning insights and skills matrix––✓
White label––✓
AI credits per month2507501,500
From the blog

Practical guides for your team's knowledge

All articles →
FAQ

Good to know

What is Helpable?

Helpable is employee training software for teams of 5 to 50 people. Companies use Helpable to train employees with short courses and quizzes, to write clear step-by-step procedures, and to keep all company knowledge in one searchable place. Managers see per employee who has read and completed what.

Who is Helpable for?

Helpable is made for small and growing companies where people learn the job while doing it, such as cleaning and facility services, hospitality, retail, SaaS and software companies, installation and maintenance, customer service teams and agencies.

How does Helpable help onboard new employees?

In Helpable you give every new employee a course with the articles, procedures and quizzes they need, with a due date. Helpable sends reminders and shows the manager when the new employee is ready to work on their own.

How do read confirmations for procedures work in Helpable?

When you publish a new version of a procedure in Helpable, employees confirm that they read it. Helpable shows who confirmed which version and when, so you know everyone works with the latest instructions.

How does Helpable create a course with AI?

You pick the articles and procedures the course should cover and say who it is for. Helpable's AI writes chapters, lessons, learning goals and quiz questions from those sources only, links every lesson to its sources and saves the course as a draft for you to review.

How is Helpable different from Trainual, TalentLMS, Notion or Confluence?

Helpable combines training, procedures and a knowledge base in one tool for small and growing teams. Training tools like TalentLMS focus on courses, wikis like Notion and Confluence focus on documents, and Helpable connects both so the same content is used to inform and to train.

What does Helpable cost?

Helpable has three plans: Business for $29, Business Plus for $89 and Business Max for $179 per month. You can try Helpable free for 14 days, and no credit card is needed to start.

How long does it take to set up Helpable?

Most teams have their first training ready on the first day. You can start from one of six course templates or let Helpable's AI build a draft course from your own procedures in about a minute.

Where does Helpable store our data?

Helpable is a European company and stores your data in the EU. Only people in your workspace can open your internal content, and roles decide who can edit, assign training or see results.

Can we move our existing documents into Helpable?

Yes. You can paste text into the Helpable editor or let the AI writer turn an existing document into an article. A good start is the ten questions your team hears most often.

Contact us →
About Helpable

Employee training software for small and growing teams

What is employee training software?

Employee training software helps a company teach its people how the work is done and keeps track of who has learned what. You put the steps, rules and know-how in one place and turn them into short courses, so you no longer explain every task in person. Employees learn at their own pace, on a laptop or phone, and managers see progress per person.

Helpable is employee training software built for teams of about 5 to 50 people. It combines three things that most small companies now keep apart: courses and quizzes, step-by-step procedures, and a searchable knowledge base. Because all three use the same content, you write something once and use it to inform people and to train them.

Why training, procedures and knowledge belong together

A procedure tells people how to do a task. A knowledge base lets them look it up later. A course makes sure they actually learned it. When these live in different tools, they drift apart: the course still shows last year's steps, and nobody knows which document is current. In Helpable, a course can use your procedures and articles directly, so when you update a procedure, the course shows the new version too.

Read confirmations close the loop. When a procedure changes, your team gets a message and confirms they read the new version. You see who confirmed and who still needs to, which is useful for safety rules, quality checks and client requirements.

Onboarding new employees faster

Most small companies onboard by letting a new colleague follow someone around. That works, but it takes the time of your best people and every new hire learns something slightly different. With Helpable you give each new employee a clear learning path with a due date: the house rules, the key procedures and a short quiz. Helpable sends reminders, so nobody has to chase, and shows the manager when the new colleague is ready to work on their own.

With automatic rules, new team members and whole teams get the right courses by themselves. Recurring training, such as a yearly safety course, starts again every 6, 12 or 24 months.

Create training with AI, from your own knowledge

Writing training material takes time. Helpable can turn your existing procedures and articles into a draft course in about a minute, with chapters, lessons, learning goals and quiz questions. The AI only uses the knowledge you choose, every lesson links back to its sources, and the course is always saved as a draft so you can check and change it before anyone sees it. You can also start from one of six ready-made templates for onboarding, customer service, company policies, security awareness, SOP training and remote onboarding.

Who uses Helpable?

Helpable is used by companies where people learn the job while doing it: cleaning and facility services, hospitality, retail and webshops, SaaS and software companies, installation and maintenance companies, customer service teams and agencies. If you regularly hire new people, work in shifts or at client sites, or need everyone to follow the same steps, Helpable gives your team one place to learn and look things up.

You can try Helpable free for 14 days, and no credit card is needed. Most teams publish their first training on the first day.

Know-how that works.

Try Helpable free for 14 days.

Start free trial