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Guru alternative

Guru alternative for growing teams

Give a team of 5 to 50 answers with the source, procedures people confirm and training they finish, in one tool. Guru is a knowledge layer for larger companies that want trusted AI answers in the tools they already use. Here is how they compare.

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  • Facts checked October 2026
  • Where each tool fits
  • English and Dutch app
Helpable overview with published articles, active procedures, people in onboarding, open acknowledgements and training progress

The same question in Guru and in Helpable

Guru brings verified answers to the tools people already use. Helpable answers too, and also shows who learned the procedure and passed a check.

With Guru today
A verified answer shows up where people ask, in chat or the browser. Guru is built as a knowledge layer for answers; training and quizzes were not on its site.
With Helpable
You see who passed the onboarding, who is on lesson 3 and who got a reminder. Helpable assigns training with a due date, sends reminders and issues a certificate when someone passes.

Illustration with a fictional demo company. The Guru side is a simple sketch of an answer in a chat tool, drawn by Helpable.

Guru and Helpable side by side

Guru's column is based on its own website. Guru tailors plans per company; check with Guru for what you get.

Guru and Helpable side by sideHelpableGuru
Knowledge baseOne place for answers means fewer repeated questions; Helpable keeps the team handbook and the customer help center in one tool.Internal knowledge base and a public help centerVerified knowledge with automatic verification
Procedures (SOPs)Steps people can follow on the job cut mistakes; Helpable gives every procedure an owner and a review date, so it stays current.Numbered steps with images and checklists, owner, review date, versionsNot listed as a separate feature
Training and quizzesGuru's site lists no quizzes or certificates; Helpable turns your knowledge into lessons with a quiz, a due date and a certificate.Lessons, quizzes with six question types, certificates from Business Plus (expiry on Business Max)No quizzes or certificates found
AI answers to employee questionsGuru and Helpable both answer with the source; Guru brings answers into chat tools, and Helpable answers inside Helpable from your own articles, procedures and documents.Yes: answers from your own articles, procedures and documents, with the sourceYes (cited, permission-aware answers)
Read confirmationsWhen a procedure changes, you need to know who knows; Helpable asks for a confirmation per version and shows who is still pending.Per version, with an overview of who confirmed and who is pendingNot found on Guru's site
IntegrationsImporting what you have saves days of copy and paste; Helpable reads Notion pages, websites and GitHub and checks them for changes every day.Imports from Notion, websites and GitHub; email and in-app notificationsSlack, Microsoft Teams, Chrome; searches Drive, Confluence and more
Free trialGuru prices through sales with no trial listed; Helpable shows its prices and lets you start a 14-day trial today.14 days on Business Plus, no credit cardTailored pricing through sales; no trial listed

Based on public information from getguru.com (home, pricing and integrations pages), checked on October 15, 2026. Features change; check Guru's site before you decide.

Who should pick which

The short answer

  • When Guru fits

    Pick Guru if you are a larger company that wants permission-aware AI answers inside Slack, Microsoft Teams and the browser, with automatic verification and SSO, and you are happy to agree on pricing with sales.

  • When Helpable fits

    Pick Helpable over Guru if you are a team of 5 to 50 that needs answers plus procedures people confirm and training they finish, with public prices and a 14-day trial you can start today.

  • When both fit

    Use Guru and Helpable together if Guru already serves answers across a large company and one team needs structured onboarding with quizzes and certificates; Helpable handles that part.

Guru may suit you better if

  • You are a larger company that wants governed knowledge for AI tools
  • You want answers inside Slack, Microsoft Teams and the browser
  • You need SSO, SCIM and SOC 2 Type 2
  • You want to search across Google Drive, Confluence and other sources

Helpable may suit you better if

  • Your team has 5 to 50 people and wants clear plans and a free trial
  • You want procedures with read confirmation per version
  • You want training with quizzes, assignments and certificates
  • You want AI to draft training from your own articles and procedures
  • You want an app in English and Dutch with data stored in the EU

What Guru is built for

Guru calls itself "the governed knowledge layer for enterprise AI". It structures and verifies company knowledge so people and AI tools get answers they can trust, with citations and permission-aware results.

Answers show up where people work, for example in Slack, Microsoft Teams and the browser, and Guru can search sources such as Google Drive and Confluence. Knowledge Agents flag stale or duplicate content and help verify it. Guru lists SOC 2 Type 2 and SSO, and its pricing is tailored per company through sales.

Why teams look for a Guru alternative

Common reasons we hear from smaller teams. They may or may not apply to you.

  • Built for a bigger company

    Guru focuses on enterprise AI and governance. A team of 15 people often wants something it can set up in an afternoon.

  • Answers are only half the job

    Teams also need to train new people, test what they know and prove they read the latest procedure. Guru's site lists no quizzes, certificates or read confirmations.

  • A price you can see

    Guru's pricing is tailored through sales. Helpable shows its plans on the pricing page and starts with a free trial.

Training with AI

A first version of a training from your own procedures, in minutes

Pick the articles and procedures that matter and AI drafts lessons and quiz questions that link back to their sources. You check it, adjust it and assign it to the people who need it.

  • Built from your own knowledge
  • Every lesson links to its source
  • Quiz questions drafted for you
  • Nothing goes live until you approve it
Try Helpable free See training with AI
A training drafted by AI in Helpable, with lessons and quiz questions linked to the source articles

Answers, procedures and training in one place

Find the answer, follow the procedure and prove the training is done.

Training people finish

Assign training to people or teams with a due date, and reminders go out before it is late.

  • Due dates and reminders
  • Automatic rules for new people
  • Learning paths in a set order

Quizzes that teach

Six question types with feedback after each answer, so people learn why the right answer is right.

Read confirmations per version

Ask people to confirm a procedure and see exactly who confirmed which version.

What you get with Helpable

Answers, procedures and training for a small team, in one tool you can set up yourself.

  • AI answers with the source

    Employees ask in their own words and get a short answer from your content, with a link to where it says so. Unanswered questions become a list of gaps.

  • Procedures with versions

    Numbered steps with images and checklists, an owner, a review date and a version history with a short change summary.

  • Read confirmations per version

    Ask people to confirm and see who read which version and when, and who is still pending.

  • Training with quizzes

    Lessons, six question types, assignments with due dates, reminders and certificates with an optional expiry date.

  • AI training from your content

    AI drafts lessons and a quiz from your published articles and procedures, with links to the sources. You review before publishing.

  • English and Dutch, data in the EU

    The app is available in English and Dutch, and your data is stored in the EU.

Pricing

A plan that grows with your team

Try Helpable free for 14 days, no credit card needed. Then pick the plan that fits your team.

Grow when you need to

Add these to Business and up, any time. You only pay for what you use.

  • More people

    Add people one by one as your team grows, for a fixed price per person on every plan.

    $9/month

  • A second help center

    A help center and handbook for another brand, location or client.

    $10/month

  • Only your brand

    Remove “Powered by Helpable” from your help center. Included in Business Max.

    $19/month

Compare all plans

  • Cancel any time
  • Data stored in the EU

Switching from Guru: what it involves

You can have your most-used knowledge and a first training in Helpable on the same day. Guru keeps working for as long as you want it to.

  1. Bring in what you have

    Upload the files you have (Word, PDF, Markdown, text or CSV), import a public website or connect Notion under Settings › Integrations. Each one becomes a searchable document. Copy the text of your most-used Guru cards into a document, or export what Guru allows on your plan.

    Typical time: 10 to 20 minutes

  2. Check the drafts and name owners

    AI turns each document into a draft article or procedure. You read it, fix what is off, give it an owner and a review date, and publish. Nothing goes live by itself.

    Typical time: 1 to 2 hours for your key pages

  3. Let AI build the first training

    Pick the articles and procedures a new colleague needs and say who it is for. AI drafts lessons and quiz questions that link back to them. You check and publish.

    Typical time: About 15 minutes

  4. Invite the team and assign

    Invite people by email, put them in teams and assign training and procedures with a due date. Ask for read confirmations; reminders go out by email.

    Typical time: About 15 minutes

  5. Run both side by side

    Try Helpable free for 14 days on Business Plus, no credit card. Keep Guru running until you see the team use Helpable, then decide.

    Typical time: 14 days

What moves over

  • Pages and documents, as searchable documents and draft articles
  • Step-by-step instructions, as procedures with an owner and review date
  • Onboarding checklists, as training with lessons and a quiz
  • Your team, invited by email and grouped in teams

What you keep

  • Everything in Guru stays where it is: importing only reads it
  • Your own words: AI drafts from your text and you approve every change
  • Connected sources stay current: Helpable checks them for changes every day
  • Your history from now on: every new version keeps a short change summary

Rather have us set it up?

We bring in your documents, write your first procedures and build your first training for you. You pay once, next to your plan, and we confirm the scope before we start.

  • Quick LaunchHelpable set up and your first training ready within days.
  • Training LaunchA complete start: your knowledge, training and onboarding ready for the whole team.
  • Complete Training AcademyYour full training program built, from first day to recurring training.
See setup services and prices
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Who Helpable is a good fit for

Teams of about 5 to 50 people where knowledge sits with a few and everyone else needs to learn it.

  • Customer-facing teams

    Support, sales and service teams that need the same answer every time, plus a public help center for customers.

    In practice: A new support agent handles refund tickets alone in week two, because the answers, the refund procedure and a short quiz on it sit in one place.

    See how

  • Shift teams with new faces

    Hospitality, retail and care teams that onboard new and temporary staff again and again.

    In practice: A hotel onboards seasonal staff in batches, and each new receptionist finishes the check-in lessons and a quiz before the first early shift.

    See how

  • Office and client teams

    Agencies, accountancy, real estate and recruitment teams that want one way of working, written down.

    In practice: An agency's account managers all run the same project kick-off, because the steps live in one procedure with an owner who reviews it twice a year.

    See how

  • Fast-growing teams

    Startups and software companies that hire often and want onboarding that sticks.

    In practice: A software company that doubles its team in a year gives every hire the same onboarding path, and the head of people sees who is behind on their due date.

    See how

  • Teams on location

    Installers, cleaners and field staff who open a procedure on their phone at a client site.

    In practice: An installer checks the current commissioning steps on his phone at the client's home, with photos per step, and the planner sees he confirmed the latest version.

    See how
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More comparisons and details

Questions about switching from Guru

Can't find your answer? We're happy to help.

Contact us
Is Helpable a good Guru alternative?

Helpable is a good Guru alternative for teams of 5 to 50 people that want AI answers from their own content and also need procedures, read confirmations and training. If you are a larger company that wants governed knowledge across many AI tools, Guru is built for that.

Does Helpable answer questions with AI like Guru?

Yes. Helpable answers employee questions in plain words from your articles, procedures and documents, with a link to the source, and says so when it doesn't know. People only get answers from content they are allowed to see.

Does Helpable work inside Slack or Microsoft Teams?

Not yet. Helpable has no Slack or Microsoft Teams connection today; people use Helpable in the browser on phone, tablet or laptop.

Can I import my Guru cards into Helpable?

Helpable has no automatic import from Guru. You can paste cards into Helpable as articles, or upload exported files as documents so Helpable suggests article drafts for you to check.

Does Helpable verify content like Guru?

Helpable gives every procedure an owner and a review interval, and shows when the next review is due. Each published version keeps a change summary and its own read confirmations.

Does Helpable have SSO?

No. Helpable has no SSO today. Roles and permissions decide what each person can see and do.

How does Helpable's pricing work?

Helpable starts at $29 per month for Business, with 3 team members, an internal knowledge base, a public help center, read confirmations and the AI writer. Business Plus ($89) adds training with quizzes, assignments and progress per person, 5 team members and 750 AI credits a month, and Business Max ($179) adds automatic assignment, more knowledge bases and recurring training.

Is there a free trial?

Yes. Helpable has a free trial of 14 days on Business Plus, and you don't need a credit card. There is no free plan.

Where does Helpable store data?

Helpable stores your data in the EU. Guru's site does not state a hosting region.

Is Helpable available in Dutch?

Yes. Helpable's app is available in English and Dutch, and you can write your content in either language.

Guru alternative for teams of 5 to 50: common questions

Guru is built for larger companies that want governed knowledge for AI tools. Smaller teams that look for a Guru alternative usually want AI answers too, plus procedures, onboarding and training they can set up themselves. These are their common questions.

Guru alternative for a small business

For a team of 5 to 50 people, Helpable is a Guru alternative that combines AI answers with procedures, read confirmations and employee training in one tool you can set up yourself. Guru calls itself the governed knowledge layer for enterprise AI, with SOC 2 Type 2, SSO and pricing tailored through sales.

That fits a company with an IT team, many tools and a lot of content to govern. A cleaning company with 30 people, a dental practice or a recruitment agency usually has a few dozen procedures, one or two people who know everything and a steady stream of new hires. They want to add their content this week, invite the team and see results. Plans are listed on the pricing page, and every team starts with a free trial.

Guru verification or procedures with an owner?

Guru verifies cards and uses Knowledge Agents to flag stale or duplicate content, and Helpable keeps know-how current by giving every procedure an owner, a review interval and a version history with a short summary of each change.

In a small team the harder question is whether the person at the client site follows the step that changed last month. In Helpable a procedure has numbered steps with images and checklists, one published version and earlier versions on record. The owner sees when the next review is due. Read more about procedures.

Does Guru have read confirmations and quizzes?

Guru's site lists no quizzes, certificates or read confirmations. Helpable has read confirmations per version on every plan, and quizzes with six question types from Business Plus. Certificates come with Business Plus and up.

Here is how that plays out. A new support colleague can find good answers all day, and still nobody knows whether they learned the refund rules before their first shift alone. In Helpable you assign onboarding with a due date, the quiz shows what stuck and the manager sees scores per person. When the refund procedure changes, everyone assigned is asked to confirm the new version. See read and acknowledge.

AI answers from your own knowledge base

In Helpable employees ask a question in their own words and get a short answer from your articles, procedures and documents, with a link to the source, much like Guru's cited answers.

When the answer isn't there, Helpable says so and adds the question to a list of gaps, which tells the owner what to write next. People only get answers from content they are allowed to see. The difference is where people ask: Guru brings answers into Slack, Microsoft Teams and the browser, while Helpable has no Slack or Teams connection today, so people use it in the browser on a phone, tablet or laptop. More on the AI knowledge base.

Switching from Guru: where to start

Switching from Guru to Helpable starts with the cards people open every week, turned into articles and procedures, with a first onboarding training built on top.

There is no automatic import from Guru. Copy the text of your most-used cards, or export what Guru allows on your plan, and upload longer files as documents so Helpable suggests article drafts you check. Then pick the articles a new hire needs, let AI draft lessons and a quiz from them and assign it with a due date. Most small teams move the rest as questions come in.

When is Guru the better choice?

Guru remains the better choice for a larger company that wants governed knowledge across many AI tools, with SSO and SOC 2 Type 2, and Helpable has no SSO today.

Guru also fits teams that work in Slack or Microsoft Teams all day and want answers there, or that need one search across Google Drive, Confluence and other sources. For a team that wants knowledge base software, onboarding software and training in one place, with data stored in the EU and an app in English and Dutch, Helpable is the simpler fit. Also compare the Tettra alternative.

See if Helpable fits better

Add a few procedures and articles, ask Helpable a question and see the answer with its source.

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