What recurring training is, how to set it up in Helpable, how it works with certificates and procedures, which teams use it and how Helpable compares with other training tools.
What is recurring training?
Helpable recurring training brings a training back on a fixed interval, so knowledge that has to stay fresh is checked again on time. Recurring training, also called refresher or repeat training, is training people take again after a set period: safety on site, hygiene, handling customer data or the rules for working at a client's location.
In Helpable you choose to repeat a training every 6, 12 or 24 months. When a new round is due, it is assigned again to the same people with a due date, and reminders do the chasing. For the wider picture of planning, assigning and reporting on training, see training management software.
How to set up recurring training step by step
Helpable needs a few minutes of setup per training, and after that every round runs on its own. First, pick the interval of 6, 12 or 24 months, and give the certificate an expiry in months if you use one. Second, assign the training to people, a team or everyone, with a due date.
Third, let reminders work. People get a reminder before the due date and when they are overdue, managers hear about overdue training and can get a weekly summary email. Fourth, check the reports to see who finished this round, whose certificate expires soon and who is late. When you have no training yet, start from one of the training templates or build one with training with AI from your own procedures.
Recurring training with certificates, quizzes and procedures
Helpable connects recurring training to the rest of your training, so each round proves something. Certificates can expire after a number of months, with a reminder before they do, and the next round renews them. A quiz with a pass mark at the end shows whether the rules stuck.
When a linked procedure changes, you can ask the people who finished the training to take it again, next to the fixed interval. Progress reports show completion per training, team and employee, with a CSV export when someone asks for an overview.
Refresher training for teams that work on location or in shifts
Helpable recurring training suits any team of 5 to 50 people where some knowledge has to be checked again, round after round. Teams on location, such as cleaning and facility services, installation and maintenance and home care, repeat safety and hygiene training every year.
Teams that work in shifts, such as hospitality and childcare, refresh food safety, hygiene and care rules on a fixed rhythm. Office and remote teams, such as customer service and SaaS companies, repeat security awareness and customer data rules each year. Which training your sector requires is up to you and your advisers.
An alternative to Trainual or TalentLMS for repeat training
Helpable is a good fit when you want recurring training together with procedures, read confirmations and a knowledge base in one tool, for a small team. Trainual combines SOPs, checklists, training paths and tests. If you are weighing Helpable against an LMS such as TalentLMS, our comparison page puts both side by side.
What Helpable brings: training that links straight to your own procedures, an app in English and Dutch, data stored in the EU and a 14-day free trial that needs no credit card. Read our pages about a Trainual alternative and a TalentLMS alternative.
Which Helpable plan includes recurring training?
Helpable includes recurring training in Business Max, together with certificate expiry, renewal reminders, custom certificate templates, automatic assignment rules and up to 10 knowledge bases. The smaller plans include training, quizzes and assigning with due dates. Certificates start at Business Plus. Compare the plans on the pricing page and start with a 14-day free trial.