Helpable makes new employee onboarding repeatable. You set it up once: each new employee gets the right training, procedures and due dates, reminders do the chasing, and you can see who is ready to work on their own.
These are the moments that make onboarding slow. They happen in almost every growing team.
Can someone show the new guy how we do the end-of-day report?
Team lead, Monday morningI didn't know we had a procedure for that.
New hire, week twoI think I explained it differently to the last person.
SupervisorHas she actually done the safety training yet?
Owner, before a client visitWrite down how the work is done once, turn it into a short onboarding training, and give it to every new person with a due date. In Helpable you keep procedures and training in one place, assign them to new members or a whole team, let reminders go out when something is overdue, and follow each person's progress on one screen.
Teams that hire regularly and want every new person to start the same way.
Cleaning, installation and maintenance teams where new people start at a client site, far from the office.
In practice: A new cleaner does the site training on their phone before day one, so the first shift starts with someone who knows the routine. The team lead sees progress per person.
See howHospitality, retail and warehouse teams that welcome new and seasonal staff every month.
In practice: Every new waiter gets the same onboarding training automatically when added to the team, with a due date counted from their start. The manager sees who is overdue on the overview.
See howAgencies, accountancy firms and recruiters where each new hire still costs a senior colleague days of explaining.
In practice: A new project manager follows a learning path: company basics, then how you run client projects, then the tools. Their senior colleague spends the first week on client work.
See howTeams that hire every month give engineers, support and sales the same good start, even while the product keeps changing.
In practice: Engineers, support and sales each get their own onboarding training, assigned to everyone who joins the team. When the product changes, you update the lesson once and every new hire sees it.
See howTeams where new colleagues must know the protocols before they work alone.
In practice: New carers complete the protocols and a quiz before their first shift alone, and the certificate shows they passed. You check it in the report before you schedule them.
See howA service company with about 25 people hires someone new. This is how the week tends to go, and how it goes with Helpable.
The supervisor spends the morning explaining the basics again and forgets the incident procedure.
The new hire asks where the latest client checklist is. Three versions float around in the group chat.
A mistake on site. The step was in an old document nobody pointed to.
Nobody can say what the new hire has actually covered.
The new hire joins the team in Helpable and gets the New starter onboarding training with a due date.
They start on their phone: short lessons that link to the current procedures. The supervisor spends the morning on the job itself.
They look up the incident procedure in search and confirm they have read it.
The supervisor opens the overview: done, in progress, overdue. A reminder already went to the one person who was behind.
Five steps you set up once. After that, every new person goes through the same path.
Put key tasks into numbered procedures with photos and checklists. Start from a template or paste in what you already have.
Use the onboarding template, let AI draft lessons and quiz questions from your procedures, or link procedures as lessons so they stay current.
Assign to a person, a team or every new member, with a due date. People who join that team later get it too.
Reminders go out before the due date and when it passes. Managers hear about overdue training.
Progress per person and per team, quiz scores and certificates on one screen.
Pick the articles and procedures that matter and AI drafts lessons and quiz questions that link back to their sources. You check it, adjust it and assign it to the people who need it.
Set it up once. Helpable handles the assigning, the reminders and the follow-up for every new hire.
Pick the onboarding template, add your own procedures and publish. Every new hire gets the same clear path from day one.
Add someone to a team and the onboarding training is theirs, with a due date and reminders. Nobody has to remember.
Completion and overdue work per team, so you know exactly where to step in.
Everything a new hire needs in their first weeks, in one place.
Start from the Employee onboarding or Remote onboarding template and swap the example lessons for your own. Every new hire gets the same first week.
Short lessons with text, video and practical tasks that new people take at their own pace. They learn the basics before a senior colleague has to explain them.
Link procedures with photos and checklists into the training, so a new person can do a task on their own. They always learn the latest version.
New hires confirm the house rules and policies with one click. You see who did, per version.
End the training with a quiz and a pass mark. You know who is ready to work alone and who needs another explanation.
People who pass get a certificate anyone can verify online. Useful when a client asks whether new staff are trained.
Automatic assignment from Business Max, reminders before and after the due date, and progress per person and team. Managers get a weekly summary email, so nobody has to chase.
After the first week, new people keep finding answers in the internal knowledge base. Fewer questions land on the colleague next to them.
How a small team typically splits the work.
Picks the onboarding template, adds the company's own procedures and sets a rule so every new member of the team gets it.
Spends the first morning on the actual job, since the basics are in the training, and checks progress before Friday.
Works through short lessons on a phone or laptop, looks things up in search and confirms the procedures they have read.
Publishes a new version when a procedure changes and asks people to confirm it again.
Results depend on how much you put in, so we don't promise percentages. These are the changes teams aim for.
The basics are explained once, in the training, for everyone. Supervisors keep their time for the work only they can show.
Same steps, same version, whoever does the onboarding and whichever location they start at.
Progress, quiz scores and confirmations tell you who can work on their own and who needs another look.
The way you work is written down in Helpable, so it no longer depends on one experienced colleague.
Try Helpable free for 14 days, no credit card needed. Then pick the plan that fits your team.
Your knowledge base for team and customers, written faster with AI.
$29/month
Billed monthly
That's $0.95 a day
Start free trialTrain your team on that knowledge: courses, quizzes and progress per person.
$89/month
Billed monthly
That's $2.93 a day
Start free trialEverything in Business, plus:
Training that runs by itself, and proof of who really knows what.
$179/month
Billed monthly
That's $5.88 a day
Start free trialEverything in Business Plus, plus:
Add these to Business and up, any time. You only pay for what you use.
Add people one by one as your team grows, for a fixed price per person on every plan.
$9/month
A help center and handbook for another brand, location or client.
$10/month
Remove “Powered by Helpable” from your help center. Included in Business Max.
$19/month
Onboarding in Helpable is a training you assign to new employees. It holds short lessons, links to your procedures and knowledge base articles, and can end with a quiz. Each new person gets it with a due date, and you follow their progress per person and per team.
Yes. Helpable can assign a training to every new member of the workspace or of a team. People who join later get it too, with the due date counted from the day they were added.
No. Helpable includes an Employee onboarding template and a Remote onboarding template with example lessons you change. You can also let AI draft lessons and quiz questions from articles and procedures you already have in Helpable.
Yes. Helpable shows progress per person, the overdue list on the overview, quiz scores and certificates. Training reports can be filtered by training, team and status and exported to CSV.
Helpable works in the browser on phones, tablets and laptops, so new employees can do their training on the device they have. There is no separate app to install.
In Helpable, assigning training with due dates, reminders and progress per person start at Business Plus. From Business Max, new people get their onboarding automatically. The 14-day free trial runs on Business Plus, so you can set up your onboarding before you choose.
Helpable starts at $29 per month for Business, with 3 team members. Business Plus costs $89 per month with 5 team members, and Business Max costs $179 per month with 9. You can add extra team members, and yearly billing costs about a fifth less.
That depends on how much you already have written down. In Helpable you start from the onboarding template, link the procedures you already have and let the AI draft lessons, so most of the work is checking and editing.
Yes. The Helpable app is available in English and Dutch, and you write your onboarding training in the language your team works in.
Helpable stores your data in the EU. Your procedures, training and progress are only visible to the people you invite to your workspace.
Start with the onboarding template, add your own procedures and assign it to the next person who joins.