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Questions about a plan, your setup or moving your documents? Your message goes straight to our own support team. A person reads it and writes back to you.

  • Weekdays, 08:00 to 18:00 (Amsterdam time)
  • Usually an answer within 2 hours
  • Prefer email? [email protected]

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Our support team reads every message. Usually an answer within 2 hours on weekdays.

Our team

The people who answer your questions

Our Customer Experience Specialists help you with your plan, your setup and everything in between.

English-speaking customers

English
  • Elliot MercerCustomer Experience Specialist
  • Spencer HayesCustomer Experience Specialist

Customers in the Netherlands and the EU

Dutch
  • Casper van DalenCustomer Experience Specialist
  • Reinier VeldkampCustomer Experience Specialist

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