Know who is ready
Completion, overdue work, scores, pass rate and certificates per course, team and person, ready to export.
- Filter by training, team and status
- CSV export
- Certificates with expiry dates
Waybook alternative
Waybook alternative for small teams
Get SOPs, training and onboarding in one place, plus practice conversations with AI, in English or Dutch. Waybook and Helpable both serve growing teams; they differ in AI, languages, where data lives and how training is checked. Here is an honest comparison to help you choose.
- Facts checked October 2026
- Where each tool fits
- English and Dutch app
The same onboarding in Waybook and in Helpable
Both put SOPs, training and onboarding in one place. Helpable adds practice: your team rehearses real conversations with an AI customer and gets feedback.
Illustration with a fictional demo company. The Waybook side is a simple sketch of an SOP, drawn by Helpable.
Waybook and Helpable side by side
Waybook's column is based on its own website and help center. Plans differ; check their site for what is in each plan.
| Waybook and Helpable side by side | Helpable | Waybook |
|---|---|---|
| Procedures (SOPs)Steps people can follow on the job cut mistakes; Helpable gives every procedure an owner and a review date, so it stays current. | Numbered steps with images and checklists, owner, review date, versions | SOPs with AI-assisted templates |
| Training and quizzesA quiz shows who understood the work; Helpable builds training on the same procedures people use, so lessons follow the current version. | Lessons, quizzes with six question types, certificates from Business Plus (expiry on Business Max) | Role-based training paths and tests |
| AI writingWriting is what stalls most handbooks; Helpable's AI turns the files you already have into drafts you check. | Drafts articles from your files and builds training from your content | AI content writer and AI test creation |
| AI answers to employee questionsAn answer with its source is one people can trust and check; Helpable answers only from your own content and says so when it doesn't know. | Yes: answers from your own articles, procedures and documents, with the source | Yes (Waybook AI Ask) |
| Read confirmationsWaybook and Helpable both track read confirmations; Helpable asks again on each new version and shows who is pending. | Per version, with an overview of who confirmed and who is pending | Read acknowledgement tracking |
| Checklists and tasksA checklist keeps people on track during the work; in Helpable it sits inside the procedure step it belongs to. | Checklists inside procedure steps; no recurring task lists | Checklists and flow charts |
| IntegrationsImporting what you have saves days of copy and paste; Helpable reads Notion pages, websites and GitHub and checks them for changes every day. | Imports from Notion, websites and GitHub; email and in-app notifications | Integrations and imports listed on all plans |
| MobileField and shift staff look things up on a phone; Helpable works in the phone's browser, so there is nothing to install. | Works in the phone's browser; no app | Mobile app |
| Interface languagesWaybook's help center (2024) lists an English interface; Helpable's app is in English and Dutch, so a Dutch-speaking team reads every screen in its own language. | English and Dutch | English (content in any language) |
| Where data is storedWaybook does not state where its data is hosted; Helpable keeps data in the EU on every plan. | EU | Region not stated |
Based on public information from waybook.com and help.waybook.com, checked on October 14, 2026. Features change; check Waybook's site before you decide.
Who should pick which
The short answer
- When Waybook fits
Pick Waybook if you need a native mobile app and integrations on every Waybook plan, or role-based training paths with approval steps, and an English interface suits your team.
- When Helpable fits
Pick Helpable over Waybook if your team works in Dutch or wants data in the EU, or if people need to practice conversations with AI feedback next to SOPs, quizzes and certificates.
- When both fit
Use Waybook and Helpable side by side only during a trial: both cover SOPs and training, so try Helpable on your own content and then pick one.
Waybook may suit you better if
- You need a native mobile app
- You rely on integrations or imports from Google Docs, Notion or Dropbox
- You want approvals, org charts and flow charts in the same tool
Helpable may suit you better if
- Your team works in Dutch, English or both
- You want data stored in the EU
- You want certificates anyone can verify from Business Plus, with expiry dates on Business Max
- You need a public help center for customers as well
- You want to try Business Plus free for 14 days first
What Waybook is built for
Waybook describes itself as a way to get "your business on the same page": one place for SOPs, a searchable knowledge base, role-based training paths and tests, aimed at growing teams.
It offers AI writing, AI test creation and AI answers from your own content, read acknowledgements, checklists, flow charts and org charts, plus a mobile app and integrations. Review dates, approvals and full version history are on its higher plan.
Why teams compare alternatives
Common reasons we hear, which may or may not apply to you.
The team works in Dutch
Waybook's help center says its interface is in English (article from 2024). Helpable's app is available in English and Dutch.
Data should stay in the EU
Helpable stores data in the EU. Waybook's security page names its hosting provider but not the region.
Customers need answers too
Helpable can publish a public help center next to the internal knowledge base.
New · AI Roleplay Studio
Your team practices hard conversations before a real customer hears them
Employees talk with an AI that plays a customer, colleague or manager, in a scenario you build from your own procedures. After each conversation they get a score and concrete tips, and you see who is ready.
- Scenarios built from your own knowledge
- A score and feedback after every conversation
- Free conversation or multiple choice
- Results per person for the trainer
Training you can prove, in one place
See at a glance who finished, who passed and who still needs a nudge.
Read confirmations per version
Ask people to confirm a procedure and see exactly who confirmed which version.
Quizzes that teach
Six question types with feedback after each answer, so people learn why the right answer is right.
What you get with Helpable
Everything you need to write down how the work is done, train people on it and see who is ready.
Procedures with versions
Numbered steps with images and checklists, an owner, a review date and a version history with a short change summary.
Read confirmations per version
Request a confirmation and see per person who read which version and when, and who is still pending.
Quizzes and certificates
Six question types, a pass mark and attempts, and certificates with an optional expiry date that anyone can verify.
Assigning and reminders
Assign training to people, teams or everyone with a due date. Reminders go out before the due date and when it is overdue.
Knowledge base and help center
An internal knowledge base for the team and a public help center for customers, with one search across everything.
English and Dutch, data in the EU
The app is available in English and Dutch, and your data is stored in the EU.
Pricing
A plan that grows with your team
Try Helpable free for 14 days, no credit card needed. Then pick the plan that fits your team.
Business
Your knowledge base for team and customers, written faster with AI.
$29/month
Billed monthly
That's $0.95 a day
Start free trial- 3 team members included
- An internal knowledge base and a public help center
- AI writes first versions from your own documents
- Start from what you have: documents, Word files and your website
- Procedures everyone follows, with read confirmations
- Your help center on your own web address
- 250 AI credits per month
- Recommended · your free trial runs on this plan
Business Plus
Train your team on that knowledge: courses, quizzes and progress per person.
$89/month
Billed monthly
That's $2.93 a day
Start free trialEverything in Business, plus:
- 5 team members included
- Training with quizzes, due dates and reminders
- See per person who finished what
- Practice conversations with AI, included
- Video lessons and final tests
- Certificates you can show clients and inspectors
- Results exported in one click
- 3 help centers and 3 internal knowledge bases
- 750 AI credits per month
What's in Business
- 3 team members included
- An internal knowledge base and a public help center
- AI writes first versions from your own documents
- Start from what you have: documents, Word files and your website
- Procedures everyone follows, with read confirmations
- Your help center on your own web address
- 250 AI credits per month
Business Max
Training that runs by itself, and proof of who really knows what.
$179/month
Billed monthly
That's $5.88 a day
Start free trialEverything in Business Plus, plus:
- 9 team members included
- New colleagues get their training automatically
- A fixed onboarding route from day one
- Learning insights: who really studied and who clicked through
- Skills matrix and a training record per person
- Practical work signed off on the floor
- Locations with their own managers
- Refresher training that comes back by itself
- Certificates that expire on time, in your own design
- Your help center fully in your own brand
- 10 help centers and 10 internal knowledge bases
- 1,500 AI credits per month
What's in Business Plus
- 5 team members included
- Training with quizzes, due dates and reminders
- See per person who finished what
- Practice conversations with AI, included
- AI writes first versions from your own documents
- Start from what you have: documents, Word files and your website
- Procedures everyone follows, with read confirmations
- Video lessons and final tests
- Certificates you can show clients and inspectors
- Results exported in one click
- Your help center on your own web address
- 3 help centers and 3 internal knowledge bases
- 750 AI credits per month
Grow when you need to
Add these to Business and up, any time. You only pay for what you use.
- More people
Add people one by one as your team grows, for a fixed price per person on every plan.
$9/month
- A second help center
A help center and handbook for another brand, location or client.
$10/month
- Only your brand
Remove “Powered by Helpable” from your help center. Included in Business Max.
$19/month
- Cancel any time
- Data stored in the EU
Switching from Waybook: what it involves
You can have your most-used knowledge and a first training in Helpable on the same day. Waybook keeps working for as long as you want it to.
- Typical time: 10 to 20 minutes
Bring in what you have
Upload the files you have (Word, PDF, Markdown, text or CSV), import a public website or connect Notion under Settings › Integrations. Each one becomes a searchable document. Copy the text of each Waybook SOP into a document, or export what Waybook allows on your plan.
- Typical time: 1 to 2 hours for your key pages
Check the drafts and name owners
AI turns each document into a draft article or procedure. You read it, fix what is off, give it an owner and a review date, and publish. Nothing goes live by itself.
- Typical time: About 15 minutes
Let AI build the first training
Pick the articles and procedures a new colleague needs and say who it is for. AI drafts lessons and quiz questions that link back to them. You check and publish.
- Typical time: About 15 minutes
Invite the team and assign
Invite people by email, put them in teams and assign training and procedures with a due date. Ask for read confirmations; reminders go out by email.
- Typical time: 14 days
Run both side by side
Try Helpable free for 14 days on Business Plus, no credit card. Keep Waybook running until you see the team use Helpable, then decide.
What moves over
- Pages and documents, as searchable documents and draft articles
- Step-by-step instructions, as procedures with an owner and review date
- Onboarding checklists, as training with lessons and a quiz
- Your team, invited by email and grouped in teams
What you keep
- Everything in Waybook stays where it is: importing only reads it
- Your own words: AI drafts from your text and you approve every change
- Connected sources stay current: Helpable checks them for changes every day
- Your history from now on: every new version keeps a short change summary
Rather have us set it up?
We bring in your documents, write your first procedures and build your first training for you. You pay once, next to your plan, and we confirm the scope before we start.
- Quick LaunchHelpable set up and your first training ready within days.
- Training LaunchA complete start: your knowledge, training and onboarding ready for the whole team.
- Complete Training AcademyYour full training program built, from first day to recurring training.
Who Helpable is a good fit for
Helpable is made for teams of about 5 to 50 where a few people keep the know-how and the rest need to learn it, in almost any sector.
Teams on location
Cleaners, installers and field staff who open a procedure on their phone at the job.
In practice: A facility team follows the cleaning procedure on site from a phone, while the English-speaking colleague on the same team uses the app in English.
See howShift teams with new faces
Hospitality and retail teams that onboard new and temporary staff again and again.
In practice: A restaurant gives every new server the same onboarding training with a due date, and the manager sees who still has to finish it before Friday.
See howCare and education teams
Teams that must show everyone read the latest protocol and passed the refresher.
In practice: A care team shows the inspector a report of who confirmed the new protocol and who holds a certificate, exported to CSV in a minute.
See howOffice and support teams
Customer service and office teams that answer the same questions every day.
In practice: Support agents find the refund rule in the internal knowledge base, and customers read the public version of the same answer in the help center.
See howTeams that work in Dutch
Companies in the Netherlands and Belgium that want the whole app in Dutch, with English for colleagues who prefer it.
In practice: A company in Belgium runs the whole app in Dutch, and the two English-speaking colleagues switch it to English for themselves.
Made for teams in
More comparisons and details
Is Helpable a good Waybook alternative?
Helpable is a good Waybook alternative for teams that want procedures, a knowledge base and training with quizzes and certificates in one place, in English or Dutch, with data stored in the EU. If you need a native mobile app or integrations today, Waybook covers that and Helpable does not yet.
Can I import my Waybook content into Helpable?
Helpable has no automatic import from Waybook. You can paste procedures into Helpable, or add exported PDF and Word files to the AI writer, which drafts an article you check and publish.
Does Helpable have read acknowledgements like Waybook?
Yes. Helpable lets you request a read confirmation on a procedure and shows per person who confirmed which version and when, and who is still pending.
Does Helpable answer employee questions with AI?
Yes. Helpable answers employee questions in plain words from your articles, procedures and uploaded documents, with a link to the exact source, and says so when the answer isn't there. Waybook offers a similar feature called Waybook AI Ask.
Is Helpable available in Dutch?
Yes. Helpable's app is available in English and Dutch, and you can write your content in either language.
How does Helpable's pricing compare?
Helpable starts at $29 per month for Business, with 3 team members, and Business Plus ($89) and Business Max ($179) add more people and training features. Waybook prices per seat in tiers and shows its price for 20 seats; check its pricing page and compare both for your team size.
Is there a free trial?
Yes. Helpable has a free trial of 14 days on Business Plus, and you don't need a credit card. Waybook offers a 7-day trial, and neither tool has a free plan.
Where does Helpable store data?
Helpable stores your data in the EU. Waybook's security page names its hosting provider, but not the region.
Does Helpable work on a phone?
Yes. Helpable works in the browser on a phone, tablet or laptop, so people can open a procedure or a lesson on site. There is no native app yet.
How much work is it to set up Helpable?
Setting up Helpable starts with inviting your team by email and adding the procedures people use most. Templates and the AI writer give you a first draft, so most of the work is checking and adjusting your own content.
Waybook alternative: questions from growing teams
Waybook and Helpable both bring SOPs, training and onboarding together, so people searching for a Waybook alternative usually compare the details. These are the questions that decide it for most teams of 5 to 50.
Waybook alternative for a team that works in Dutch
For a team in the Netherlands or Belgium, Helpable is a Waybook alternative with the whole app in Dutch and English, so each person works in the language they prefer. Waybook's help center says its interface is in English (an article from 2024), and content can be written in any language.
That matters most on the work floor. A new cleaner or warehouse worker goes through the onboarding training with buttons and messages in Dutch, while an English-speaking colleague on the same team uses the app in English. Your data is stored in the EU; Waybook's security page names its hosting provider and leaves the region unstated. Read more about onboarding software in Helpable.
Employee training software with proof per person
In Helpable you see per training, team and person who finished, who passed the quiz and who holds a certificate, and you can export it all to CSV.
Both tools have role-based training and tests, and Waybook tracks read acknowledgements too. Helpable adds certificates as a PDF with a public page where anyone can check them, which helps when a client or auditor asks for proof. Think of a care team where the new hygiene protocol has to be read and the refresher passed before the next inspection: the team lead opens the report, filters on overdue and sees exactly who still needs a nudge. See certificates and employee training software.
Knowledge base software for your team and your customers
With Helpable the internal knowledge base and a public help center for customers live in the same tool, so an answer you write once can serve both.
An installation company, for example, keeps its internal steps for a service call in the team handbook and publishes the customer version of the same answer, such as how to reset the thermostat, in the help center. Both tools answer employee questions from your own content with AI. Waybook calls it Waybook AI Ask; in Helpable the answer comes in plain words with a link to the source, and it says so when it does not know. Read more about the knowledge base.
How to switch from Waybook to Helpable
Switching to Helpable goes step by step: copy the text of each SOP, or export what Waybook allows on your plan, and start with the procedures people use every week.
There is no direct Waybook connection, so a simple order is three rounds. First the ten procedures that come up daily, pasted in as numbered steps with an owner and a review date. Then the handbook pages, which the AI writer can draft from exported PDF or Word files for you to check. Last the training: pick the new procedures and articles, let AI draft lessons and a quiz, and assign it with a due date. Waybook offers a 7-day trial and Helpable a 14-day trial, so you can run both side by side for a while. The page on SOP software shows how procedures work.
When is Waybook the better choice?
Waybook is the better choice if you need a native mobile app, rely on integrations or imports from Google Docs, Notion or Dropbox, or want approvals, org charts and flow charts in the same tool.
Helpable works in the phone's browser and has no native app and no integrations today. Pick Helpable when Dutch, data stored in the EU, certificates anyone can verify or a public help center weigh more for your team.
See if Helpable fits better
Put one procedure and one training into Helpable and compare it with what you have today.
- 14 days free
- No credit card needed
- Cancel any time