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Company wiki software

Company wiki software that stays tidy

Helpable is company wiki software that keeps company knowledge easy to find and trust. Helpable gives your wiki a clear structure, puts an owner and a review date on every procedure, keeps the history of each page and finds articles, procedures and training in one search.

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  • Structure that stays tidy
  • Owner and review date
  • One search for everything
Helpable editor with the article Safe handling of cleaning chemicals in the internal Northwind Team Handbook, collections in the sidebar and a details panel with status, collection and parent page

How a company wiki turns into a mess

Most wikis start tidy. Then the team grows, everyone adds pages and nobody cleans up.

  • Pages nobody owns

    Anyone can write a page, so nobody feels responsible for keeping it right. Old pages stay around and look just as official as new ones.

  • Three pages on the same topic

    Someone can't find the existing page and writes a new one. Now there are three versions, and people pick the wrong one.

  • Search finds everything but the answer

    A search returns dozens of pages, meeting notes and drafts. People give up and ask a colleague in chat.

  • Knowledge that never becomes training

    New hires get a link to the wiki and are told to read up. Nobody checks what they learned or which pages they saw.

How Helpable keeps your wiki tidy

Five steps from scattered pages to a wiki people rely on.

  1. Set up a clear structure

    Create an internal knowledge base with categories and pages under pages. Keep a public help center for customers next to it.

    Set up a clear structure: how it looks in Helpable

  2. Bring over the pages that matter

    Add a PDF, Word file or link and the AI writer drafts an article from it. You check the text and publish.

    Bring over the pages that matter: how it looks in Helpable

  3. Give processes an owner

    Write how-to knowledge as procedures with numbered steps, one owner and a review interval, so someone keeps them right.

    Give processes an owner: how it looks in Helpable

  4. Turn pages into training

    Link articles and procedures as lessons, or let AI draft a training from the ones you pick, with a quiz to check it landed.

    Turn pages into training: how it looks in Helpable

  5. Tell people when it changes

    Publish a new version with a change summary, announce the update and ask for a read confirmation on the procedure.

    Tell people when it changes: how it looks in Helpable
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A wiki people trust because it stays current

Find the answer in one search, see what changed and know which pages are due for a check.

The answer in one search

Type a word and Helpable shows the matching procedure, article and training lesson in one list, with where each one lives.

  • Articles, procedures and training
  • Search from any page
  • Works on phone and laptop

See what changed, and why

Every published version of a procedure has a short summary and the name of who published it. Restore an older version in one click.

Old pages get a fresh look

Each procedure has an owner and a next review date. The list shows which ones are due soon, so stale steps get checked in time.

What you get for your company wiki

The parts of Helpable that keep company knowledge organized and current.

  • Knowledge base

    Group pages by topic and nest pages under pages, so the wiki keeps a clear shape as it grows. One search finds articles, procedures and training together.

  • Article editor

    Colleagues write a page in a few minutes, with headings, checklists, tables and images. Changes stay in a draft until you publish, so half-done edits confuse nobody.

  • Procedures

    Turn the pages people must follow into procedures with numbered steps, one owner and a review date. The owner sees when a page is due for a check.

  • Document version control

    View and restore earlier versions of an article, and procedures keep a change summary per version. When someone asks what changed, the answer is in the history.

  • Team roles and permissions

    Give a few people the right to edit and publish, and everyone else reads. The wiki stays tidy because changes go through the people who own the topic.

  • Read and acknowledge

    For the pages that really matter, ask people to confirm they read the current version. You see per person who confirmed and who is still pending.

New · Answers

Your team finds the answer on its own in seconds, with the source

Employees ask a question in their own words and get a short answer from your own articles, procedures and documents, with a link to the exact page it came from. You stop being the person everyone asks.

  • Answers come from your own knowledge
  • Every answer shows where it came from
  • Says so plainly when it doesn't know
  • Each person only sees what they may see
Try it free
  • Works with your existing documents
  • You approve every new article

Start with the documents you already have

Upload your handbook or policies. Helpable makes them searchable right away and suggests articles you check, change and approve. Nothing goes live until you say so.

A gap becomes a to-do

When the answer isn't there, Helpable says so and the question lands on your list of things to write down, with no name attached.

Who it is for

Teams whose wiki grew faster than anyone could keep up with.

  • Teams on location and at client sites

    Cleaning, installation and field service teams who open the wiki on their phone, far from the office.

    In practice: Each client site has one page with contacts, access rules and house rules, kept current by its owner. The cleaner on the evening shift opens it on their phone at the door.

    See how

  • Shift teams with new and temporary staff

    Hospitality, retail and warehouse teams where new people look things up between shifts.

    In practice: New bar staff search for the closing checklist and find one current version, with last season's copies long gone. Procedures get an owner and a review date, so old pages stop piling up.

    See how

  • Office and client teams

    Agencies, accountancy firms and real estate offices with client processes and house rules in one place.

    In practice: Every client project starts from the same kickoff page, and the account lead who owns it updates it after a process change. The version history shows what changed and when.

    See how

  • Startups and software companies

    Teams whose wiki became a maze of old pages and want a tidy base for onboarding, support procedures and the handbook.

    In practice: Support finds the current refund rule in one search across articles, procedures and training. Clear pages with an owner take over from the half-finished docs that people who moved on left behind.

    See how

  • Care, education and multi-location teams

    Practices, childcare, schools and businesses with several branches that need one current set of pages.

    In practice: Every location works from the same protocol page, and each team confirms the new version after a change. The overview shows per person who has read it.

    See how
Made for teams in
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Pricing

A plan that grows with your team

Try Helpable free for 14 days, no credit card needed. Then pick the plan that fits your team.

Grow when you need to

Add these to Business and up, any time. You only pay for what you use.

  • More people

    Add people one by one as your team grows, for a fixed price per person on every plan.

    $9/month

  • A second help center

    A help center and handbook for another brand, location or client.

    $10/month

  • Only your brand

    Remove “Powered by Helpable” from your help center. Included in Business Max.

    $19/month

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  • Cancel any time
  • Data stored in the EU

The parts of Helpable behind your wiki

Questions about company wiki software

Can't find your answer? We're happy to help.

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Can I use Helpable as a company wiki?

Yes. Helpable gives you an internal knowledge base with categories, pages under pages, version history and scheduled publishing, plus procedures and training. Only members of your team can see the internal pages.

How does Helpable keep a wiki from going stale?

Helpable puts an owner and a review interval on every procedure, and shows the next review date so you know which ones need a check. Articles keep a version history, so you can see what changed and restore an older version.

How is Helpable different from a general wiki tool?

A general wiki is very flexible: any page, any layout, good for notes and specs. Helpable is more structured and adds procedures with owners, training with quizzes and read confirmations, so you also see who learned and confirmed the current way of working.

Does Helpable connect to Slack, Jira or GitHub?

Not yet. Helpable has no integrations with Slack, Jira, GitHub or Linear today. Many software teams keep technical docs in their developer tools and use Helpable for onboarding, support procedures and the handbook.

Can I move my current wiki pages over?

Helpable's AI writer drafts an article from a PDF, Word, TXT, Markdown or CSV file, or from a link. You check the draft and publish it. You can also upload exported pages and documents; Helpable makes them searchable and suggests articles for you to approve.

Can people confirm they read a page?

Yes, on procedures. In Helpable you request acknowledgement on a procedure and see per person who confirmed which version. Articles have no read confirmation, and there are no automatic reminders for confirmations.

Can we have a public help center too?

Yes. Every Helpable plan includes a public help center for customers, with its own categories, branding and search, next to your internal knowledge base. A custom domain is included on every plan too.

What does Helpable cost?

Helpable starts at $29 per month for Business, with 3 team members, one internal knowledge base and one public help center. Business Plus is $89 per month and Business Max is $179 per month with up to 10 knowledge bases.

Can I try Helpable for free?

Yes. Helpable has a free trial of 14 days on Business Plus, and you don't need a credit card to start.

Does Helpable work on phones, and where is data stored?

Helpable works in the browser on phones, tablets and laptops; there is no native mobile app. Your data is stored in the EU, and the app is available in English and Dutch.

Give your team a wiki that stays tidy

Start with the pages people use most, give each process an owner and see your wiki stay current as you grow.

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  • 14 days free
  • No credit card needed
  • Cancel any time