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Employee training

Employee training platform that sticks

Helpable is an employee training platform that turns what your best people know into short lessons the whole team can follow. Employees learn at their own pace, practice the real work and come back to it whenever they need a reminder.

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  • 14 days free
  • No credit card needed
  • Works on every phone
A training in Helpable as employees see it, with chapters, lessons, estimated time and learning goals
What you get

Training that fits how your team works

Your people learn the job between shifts and tasks. The training is made for exactly that.

  • Learning that sticks

    Short lessons with clear goals, real examples and a practical task make the knowledge stick on the job.

  • At their own pace

    Employees see how long a training takes and continue where they stopped, on any device.

  • Always the current way of working

    Lessons can show your live procedures and articles, so people learn the version that is in use today.

  • New people ready faster

    New employees follow the same clear path from day one. Chapters, goals and practical tasks show them what to do next.

  • Fewer mistakes on the job

    People practice the real work in a lesson first. A quiz with a pass mark shows who is ready before they do it alone.

  • Less time explaining the same thing

    Write it down once as a lesson and everyone learns it the same way. Your best people get time back for their own work.

Sound familiar?

Most training material gets read once and forgotten

These are the reasons training often fails to change how people work.

  • A long document nobody finishes

    A thick manual is sent around and most people skim the first pages.

    With Helpable Split it into chapters and short lessons, each with a clear goal and an estimated time.

  • Reading is different from doing

    People know the theory and still make mistakes on the job.

    With Helpable Add a practical task to a lesson, so people practice the real work as part of the training.

  • Training gets out of date

    The process changed months ago, the training still shows the old one.

    With Helpable Publish a new version and, if you want, ask the people who finished to do it again.

  • You can't tell if it landed

    Everyone clicked through, and you don't know who understood it.

    With Helpable A quiz with a pass mark at the end of a chapter shows who really got it.

How it works

Build a training in three steps

You write once and the whole team learns from it.

  1. Plan the chapters

    Give the training a title, a cover image and the goals people reach. Split it into chapters.

    Plan the chapters: how it looks in Helpable

  2. Fill the lessons

    Add text, upload a video or link YouTube or Vimeo, attach documents, link procedures and add tasks.

    Fill the lessons: how it looks in Helpable

  3. Check and publish

    Preview the training as an employee, then publish it and assign it to your team.

    Check and publish: how it looks in Helpable
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  • 14 days free
  • No credit card needed
Works better together

Training that stays right and gets finished

Employee training works best next to your procedures, quizzes and reports. Here is how they help each other.

  • Lessons that follow your procedures

    Add a procedure as a lesson and the training always shows its latest version. When you publish a new procedure version, people confirm they read it, and you can ask everyone who finished the training to redo it.

    Procedures

  • From lesson to certificate

    Add a required quiz, so people only continue once they pass. When they finish, they get a certificate with a code anyone can check. Reports show scores, pass rate and certificates, and you can export them as CSV.

    Quizzes

  • Clear roles, nothing forgotten

    A course creator builds the training, a training manager assigns it to people or teams with a due date, and members learn and confirm. Reminders go out before and after the due date, and managers get a notice when someone is late.

    Team and roles
Combine it

Employee training gets stronger with the rest of Helpable

Training in Helpable shares one place with your procedures, quizzes, knowledge and reports. Here is what each combination gives you.

Linked knowledge

Lessons that point to the source

Link knowledge-base articles and procedures to a lesson. Employees see where the knowledge comes from, and when you update the procedure, the training shows the update too.

  • Fix a step once, done everywhere
  • Nobody learns an outdated step
  • Answers stay one tap away
A lesson in Helpable that ends with links to the procedure it is based on
All in one tool

All the building blocks for good training

Mix them the way your team learns best.

  • Video in every lesson

    Upload your own video or link one from YouTube or Vimeo.

  • Practical tasks

    Ask people to do a real task on the job as part of the lesson.

  • Acknowledgements

    Let people confirm they read and understood an important lesson.

  • Quizzes

    Check understanding with six question types and a pass mark.

  • Draft with AI

    Let AI turn the articles and procedures you pick into lessons and a quiz.

  • New versions

    Publish an update and ask people who finished to redo the training.

Training with AI

A first version of a training from your own procedures, in minutes

Pick the articles and procedures that matter and AI drafts lessons and quiz questions that link back to their sources. You check it, adjust it and assign it to the people who need it.

  • Built from your own knowledge
  • Every lesson links to its source
  • Quiz questions drafted for you
  • Nothing goes live until you approve it
Try Helpable free See training with AI
A training drafted by AI in Helpable, with lessons and quiz questions linked to the source articles
Pricing

A plan that grows with your team

Try Helpable free for 14 days, no credit card needed. Then pick the plan that fits your team.

Training, quizzes, assigning with due dates, progress tracking, video lessons and certificates start at Business Plus. Automatic assignment rules and recurring training come with Business Max.

Grow when you need to

Add these to Business and up, any time. You only pay for what you use.

  • More people

    Add people one by one as your team grows, for a fixed price per person on every plan.

    $9/month

  • A second help center

    A help center and handbook for another brand, location or client.

    $10/month

  • Only your brand

    Remove “Powered by Helpable” from your help center. Included in Business Max.

    $19/month

Compare all plans

  • Cancel any time
  • Data stored in the EU

Questions about employee training in Helpable

Can't find your answer? We're happy to help.

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What can I put in an employee training in Helpable?

An employee training in Helpable is made of chapters and lessons. A lesson can hold text, an uploaded video or a YouTube or Vimeo link, documents, linked knowledge-base articles, linked procedures, practical tasks and acknowledgements.

Can I see the training the way employees see it?

Yes. Helpable has a preview that shows the training exactly as an employee will see it, so you can check everything before you publish.

What happens when I change a training in Helpable?

In Helpable you publish a new version of the training. You can choose to ask people who already finished to do it again, so everyone knows the latest way of working.

Can employees stop halfway and continue later?

Yes. Helpable remembers where each employee stopped. On the My training page they see their training and continue with one click, on a laptop, tablet or phone.

Do I have to write every training myself?

No. Helpable can draft a training with AI from the articles and procedures you choose, and there are six ready-made templates. You review the draft and change anything before you publish.

Is there a free trial of Helpable?

Yes. Helpable has a free trial of 14 days on Business Plus, and no credit card is needed to start.

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Employee training software for small teams: a practical guide

What employee training in Helpable is, how you set it up, how it works with your other knowledge and how it compares to other tools.

What is employee training software?

Helpable is employee training software that helps a small team learn the job and stay up to date. You build a training from chapters and short lessons, with text, video, documents, linked procedures and practical tasks. Employees follow it in the browser on a laptop, tablet or phone, at their own pace, and continue where they stopped.

The gain is simple. New people get the same clear explanation every time, and experienced colleagues spend less time repeating it. Because training sits next to your procedures and knowledge base, the lessons point to the same source your team uses at work.

How to set up your first employee training

Helpable gets your first training ready in an afternoon when you follow a few steps. Start from one of the training templates, from an AI draft built on your own articles, or from an empty training.

Give it a title, a cover image and the goals people reach. Split it into chapters and fill each lesson. Add a quiz where you want to check understanding. Preview it as an employee, publish it and assign it to people, teams or everyone with a due date. Helpable sends reminders before the due date and when someone is late, and managers get an overdue notice.

Training, procedures and quizzes in one place

Helpable keeps training, step-by-step procedures and a knowledge base in one tool, so you maintain each piece of knowledge once. A procedure linked to a lesson always shows its latest version. When you publish a new version, people confirm they read it.

A required quiz checks what stuck, and a certificate follows when someone finishes. The progress reports bring completion, scores and certificates together, so you see who is ready for the job.

Employee training for every kind of team

Helpable fits teams of 5 to 50 people who learn the job while doing it. Teams that work on location, such as cleaning and facility services and installation and maintenance, use it for safety steps and job procedures.

Teams that serve customers all day, in hospitality, retail and customer service, use it to onboard new staff quickly. Office and online teams at agencies and SaaS companies use it for policies, tools and ways of working. Childcare, home care and webshops follow the same pattern: short lessons, a quiz and a clear overview.

Helpable vs Trainual and other training tools

Helpable is one of several tools for training employees, and the right choice depends on what you need next to the training itself. Trainual offers SOPs, checklists, training paths and tests. Waybook puts training, onboarding and documentation in one place. Whale focuses on SOPs and role-based training flows.

Helpable brings training, procedures and a knowledge base together, with read confirmations on every plan and quizzes from Business Plus. The app is in English and Dutch, your data is stored in the EU, and the 14-day free trial needs no credit card. See the Trainual alternative and the Waybook alternative for a side-by-side view.

What does employee training in Helpable cost?

Helpable includes employee training in Business Plus with 5 members included and in Business Max with 9. Both have training, quizzes, due dates, progress tracking, video lessons and certificates, and Business is the knowledge base on its own.

Business Plus also includes video lessons, certificates and a CSV export. Business Max adds rules that assign training to new members and teams automatically, learning paths, results per team, recurring training, certificate expiry and your own certificate design. Compare the plans on the pricing page or start with the employee training software overview.

Turn your know-how into training today

Write your first lesson or start from a template.

Start free trial See pricing
  • 14 days free
  • No credit card needed
  • Cancel any time