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Industries

Built for teams that learn the job while doing it

Every sector has its own roles, documents and questions that keep coming back. Pick yours to see how Helpable fits your working day.

Service and operations teams

Teams of about 5 to 50 people, often on the road or on site.

Office and client teams

Teams whose work depends on agreements and know-how.

Integrations

Works with the files and tools you already use

Bring in the documents you have today and turn them into knowledge and training. Connections with your chat and file tools are on the way, so knowledge reaches people where they already work.

Connections under Coming are not available yet. This page shows each one as soon as it works.

Works today

  • WordDocuments become articles
  • PDFAI sources and lesson files
  • Web pagesA page becomes an article
  • YouTubeVideo lessons
  • VimeoVideo lessons
  • Excel and SheetsReports as CSV
  • EmailReminders and updates

Coming

  • SlackReminders and answers in SlackIn development
  • Microsoft TeamsUpdates where your team chatsLater
  • Google DriveUse your Drive files as sourcesLater
  • Google DocsTurn a Doc into an articleLater
  • ChatGPTYour knowledge in ChatGPTLater
  • NotionBring over your pagesLater
Pricing

A plan that grows with your team

Try Helpable free for 14 days, no credit card needed. Then pick the plan that fits your team.

Grow when you need to

Add these to Business and up, any time. You only pay for what you use.

  • More people

    Add people one by one as your team grows, for a fixed price per person on every plan.

    $9/month

  • A second help center

    A help center and handbook for another brand, location or client.

    $10/month

  • Only your brand

    Remove “Powered by Helpable” from your help center. Included in Business Max.

    $19/month

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  • Data stored in the EU

Training and knowledge software by sector: how different teams use Helpable

Small businesses often search per sector, because a cleaning company and a software startup train people in very different ways. These are the common searches, answered with how the work goes in practice.

Training software for small business, per sector

For a small business in almost any sector, Helpable is training software, an internal knowledge base and SOP software in one tool, made for teams of about 5 to 50 people. What changes per sector is the content and the rhythm: a cleaning crew needs site instructions on a phone, a webshop needs one returns rule for customer service and the warehouse, and an agency needs the same project route for every client.

Most teams start in the same order. Write down the three tasks that go wrong most often as procedures, link them into a short onboarding training and ask everyone to confirm the version that applies today. Then add knowledge base articles for the questions people ask every week. The LMS for small business page covers the training side, and SOP software covers procedures.

Training software for teams on location and in the field

With Helpable, cleaning, installation and maintenance teams open the right work instruction on site, in the browser on their phone, with photos of the correct result and a checklist before they leave. A cleaner on a new contract finishes the site training before the first shift, and a technician checks the steps for one specific boiler model at the customer's door.

Read confirmations show per person who read the current version, so a change to the key or safety rules reaches people who never visit the office. See how this works for cleaning companies and for installation and maintenance teams.

Onboarding software for shift work and temporary staff

For hospitality, retail and warehouse teams, Helpable turns the first week of every new or seasonal employee into the same short training, assigned with a due date to everyone who starts. The opening routine, allergen rules, cash-up and closing checklist sit in procedures people follow on the tablet by the door.

The overview shows who is overdue, and reminders go out before and after the due date. The evening crew finds the same answers as the day crew in one search. Read more for hospitality and retail and store teams.

Knowledge base and protocols for care and childcare

Care and childcare teams keep their protocols in Helpable, with a read confirmation per version from every carer and substitute. A home carer checks the wound care protocol between two clients, and a substitute on a childcare group looks up the sleep protocol mid-shift.

A training with a quiz checks whether the protocol is understood, certificates show who passed, and the version history shows which text applied on which date. See the pages for home care and childcare.

Work instructions for agencies and customer service teams

Agencies, accountancy firms and customer service teams use Helpable to make sure every client gets the same work, whoever picks it up. An agency writes its project route from brief to launch as procedures with one owner each, and a support team keeps the refund and complaint steps current after every change.

AI drafts a short training from the articles and procedures you pick, and colleagues who ask a question get a short answer from your own knowledge, with a link to the source. Read how agencies and customer service teams set this up.

Knowledge base for startups, software companies and webshops

Fast-growing software teams and webshops use Helpable as an internal knowledge base and a public help center, so new hires and customers find answers on their own. After a release, support confirms the new procedure, the help center article goes live on the planned date, and help center searches that found nothing show what to write next.

A webshop keeps one returns rule for customer service and the warehouse, so customers hear the same answer from everyone. See startups, SaaS companies and webshops.

Try Helpable with your own team

Add one procedure and one training from your sector and see how your team takes to it.

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