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Compare Helpable with the tools you are looking at

Most tools do one thing: training, documents or a help center. Helpable brings training, procedures and a knowledge base together, so your team learns the work, follows the same steps and finds answers in one place.

  • 14 days free
  • No payment details needed
  • Data stored in the EU
The Helpable overview with training, procedures and knowledge for the whole team
New · Answers

Your team finds the answer on its own in seconds, with the source

Employees ask a question in their own words and get a short answer from your own articles, procedures and documents, with a link to the exact page it came from. You stop being the person everyone asks.

  • Answers come from your own knowledge
  • Every answer shows where it came from
  • Says so plainly when it doesn't know
  • Each person only sees what they may see
  • Works with your existing documents
  • You approve every new article

Start with the documents you already have

Upload your handbook or policies. Helpable makes them searchable right away and suggests articles you check, change and approve. Nothing goes live until you say so.

A gap becomes a to-do

When the answer isn't there, Helpable says so and the question lands on your list of things to write down, with no name attached.

Pricing

A plan that grows with your team

Try Helpable free for 14 days, no credit card needed. Then pick the plan that fits your team.

Grow when you need to

Add these to Business and up, any time. You only pay for what you use.

  • More people

    Add people one by one as your team grows, for a fixed price per person on every plan.

    $9/month

  • A second help center

    A help center and handbook for another brand, location or client.

    $10/month

  • Only your brand

    Remove “Powered by Helpable” from your help center. Included in Business Max.

    $19/month

  • Cancel any time
  • Data stored in the EU

Choosing a Trainual, Notion or LMS alternative for a small team

Most teams start comparing tools when something specific goes wrong: a new hire who still asks the same questions in month two, a procedure nobody follows, or a wiki nobody trusts. This guide helps you pick the kind of tool that fixes your problem, and shows where Helpable fits as an alternative.

Trainual alternatives for small businesses

If you like the idea behind Trainual, writing down how the business runs and training people on it, Helpable is an alternative that does the same for teams of about 5 to 50, in English and Dutch, with data stored in the EU. You write step-by-step procedures, build training on top of them with lessons and quizzes, and see per person who confirmed the latest version.

In practice the owner or office manager writes the first handful of procedures, a team lead checks them, and new hires work through them in their first week. Compare the details on the Trainual alternative page. Waybook works in a similar way, so the Waybook alternative page is worth a look too.

Best LMS for small business

For a small business, the best LMS is usually the one a team lead can fill in an afternoon, and Helpable is built for that: lessons with text, video and your own procedures, quizzes, certificates, due dates and reminders. Read more about an LMS for small business or see how a course-focused LMS compares on the TalentLMS alternative page.

One honest check before you switch: SCORM is not supported in Helpable, so if you buy ready-made SCORM packages from a training provider, a classic LMS that imports them fits better. Teams that build training in an authoring tool such as Easygenerator, which exports to an LMS, often end up paying for two tools. With training with AI, Helpable drafts a training with a quiz from your own published articles and procedures, as the Easygenerator alternative page explains.

SOP software for small teams

When every colleague does a task a little differently, you need SOP software, and Helpable covers that with procedures that have checklists, images, an owner, a review date and a version history. Think of a cleaning company that changes how a client site is opened in the morning. The procedure gets a new version with a short summary, the people who do that work confirm they read it, and the planner sees who still has to.

Whale and SweetProcess are SOP tools as well. Whale turns screen recordings and video into SOPs, and SweetProcess adds processes and tasks you assign as checklists. Compare them on the Whale alternative and SweetProcess alternative pages, or read about work instruction software in general.

Notion or Confluence alternative for a knowledge base

Notion and Confluence are flexible wikis for writing and organizing pages, and Helpable is the alternative when you also want people to learn and confirm what is written, with quizzes, progress per person and read confirmations. A familiar sign is a wiki with three versions of the returns policy and nobody sure which one is current. In Helpable each article has one current version with a history, and Answers gives a short reply from your own knowledge with a link to the source.

If your team already lives in Jira, staying in Confluence can make sense, since Helpable has no Jira integration. For the rest, see the Notion alternative, Confluence alternative and Google Drive pages, or read about knowledge base software with a public help center for customers.

Which alternative fits your problem?

Start from the problem you want gone, then check whether Helpable or a single-purpose tool fits it best. New people take months to get up to speed: look at employee onboarding software and employee training. Everyone does tasks differently: look at SOP software. The same questions come back every day: look at a knowledge base. Guru and Tettra focus on answers inside the chat tools your team already uses, which suits teams that mostly need quick answers.

When all three problems show up at once, which is common in teams of 5 to 50, one tool means one place to keep current. Run a short test in the 14-day trial: put one real procedure and one training in Helpable, assign it to two colleagues, and see after a week who finished and what they still asked. Plans and add-ons are on the pricing page.

Try Helpable next to your current tool

Put one procedure and one training in Helpable and see the difference.

  • 14 days free
  • No payment details needed
  • Cancel any time