Knowledge base for startups

Yes, Helpable is a knowledge base for startups and young companies with roughly 5 to 50 people. Helpable gives you an internal handbook, procedures, onboarding and training in one place, so new hires learn how things work from day one.

A good moment to start with Helpable is when the founders answer the same question for the third time, which usually happens once new people join every month. Starting small in Helpable works: a handful of articles on tools, leave and expenses and one onboarding training already take many questions off the founders.

You can start with Helpable on the day you sign up, with a free trial of 14 days on Business Plus. Helpable has ready-made templates for employee onboarding, remote onboarding and company policies, so a first week for new hires can be in place before your next start date.

Yes, the AI writer in Helpable drafts articles from files such as PDF, Word, Markdown or CSV, or from links. Helpable's AI can then draft a training from the articles and procedures you pick, with each lesson linking to its sources.

Helpable lets you assign the onboarding to a team or several people at once, with one due date and reminders. From Business Max a rule in Helpable enrolls every new person the day their account is created, which helps when hiring speeds up after a funding round.

A startup handbook in Helpable works best when it starts with what new people ask in their first weeks: tools and access, who decides what, leave and expenses, and how you work with customers. In Helpable each topic becomes an article with an owner and a version history, so the handbook grows with the company.

Helpable turns each process into numbered steps with checklists, images and one owner, plus a review date so it stays current. In Helpable you start with the processes that hurt most when they go wrong, such as customer onboarding, invoicing or what to do when something breaks.

Helpable keeps your policies with a version history and shows per person who confirmed them, which gives you a clear record when investors or a large customer ask how the team handles data. Helpable stores your data in the EU and has a ready-made security awareness training template.

Yes, Helpable works in the browser on phones, tablets and laptops, so remote hires can learn from wherever they work. Helpable has no native app to install, and a ready-made template for remote onboarding helps you start.

Not yet for Slack, and Helpable has no connection with HR or payroll tools. Helpable sends reminders and updates by email and as notifications in the app.

Helpable works in English and Dutch, so a team with Dutch and international colleagues can each use their own language. Helpable stores your data in the EU, and roles decide who can edit, publish and see reports.

Helpable starts at $29 per month for Business, with 3 team members, one internal knowledge base, one public help center, read confirmations and a custom domain. Helpable Business Plus at $89 per month adds 5 team members, training with due dates and practice conversations with AI. Business Max adds automatic assignment rules, up to 10 knowledge bases, recurring training and certificate expiry, and you can try Business Plus free for 14 days.

Helpable gives every article and procedure an owner and a version history, procedures get a review date, and read confirmations show who saw a change. Helpable also adds training, quizzes and reminders, so onboarding lives next to your knowledge. A wiki stays handy for notes and planning, and the knowledge people must follow goes into Helpable.