Features

Everything you need to train your team and keep it up to date

Helpable brings training, step-by-step procedures, a knowledge base and AI together in one tool. Your people learn the job faster, work the same way every time and find answers on their own.

  • 14 days free
  • No credit card needed
  • Works on laptop, tablet, phone
The Helpable overview with training, procedures and knowledge for the whole team
New · AI Roleplay Studio

Your team practices hard conversations before a real customer hears them

Employees talk with an AI that plays a customer, colleague or manager, in a scenario you build from your own procedures. After each conversation they get a score and concrete tips, and you see who is ready.

  • Scenarios built from your own knowledge
  • A score and feedback after every conversation
  • Free conversation or multiple choice
  • Results per person for the trainer
Feedback after a practice conversation in AI Roleplay Studio, with a score per criterion and tips
Pricing

A plan that grows with your team

Try Helpable free for 14 days, no credit card needed. Then pick the plan that fits your team.

Grow when you need to

Add these to Business and up, any time. You only pay for what you use.

  • More people

    Add people one by one as your team grows, for a fixed price per person on every plan.

    $9/month

  • A second help center

    A help center and handbook for another brand, location or client.

    $10/month

  • Only your brand

    Remove “Powered by Helpable” from your help center. Included in Business Max.

    $19/month

  • Cancel any time
  • Data stored in the EU

Helpable features: what you get in one tool

A short guide to what Helpable does, for owners and team leads who compare tools for training, procedures and company knowledge.

Employee training software for small teams

Helpable is employee training software for teams of about 5 to 50 people. You build trainings with chapters and lessons that hold text, video, documents, linked articles and procedures, then add a quiz to check what people understood.

Assign a training to people or teams with a due date, send reminders and see per person who finished in progress and reports. Training that has to stay fresh comes back on a schedule with recurring training.

Onboarding new employees

Helpable gives every new employee the same good first week. Put trainings in a set order, assign them automatically when someone joins and follow up who is ready. Start from one of the training templates or read more about employee onboarding software.

Procedures and read confirmation

Helpable turns how you work into step-by-step procedures with checklists, images, an owner and a review date. Every change is a new version with a summary, and with read and acknowledge you see who confirmed the latest one.

A knowledge base for your team and your customers

Helpable includes an internal knowledge base and a public help center for customers. One search covers articles, procedures and training, and the help center can be published in more than one language with your own branding.

AI that works from your own knowledge

Helpable uses AI where it saves the most time. With the AI knowledge base, your team asks a question in its own words and gets a short answer with the source. Training with AI drafts a training with a quiz from your published articles and procedures, and the AI writer turns your files into articles.

With AI Roleplay Studio, included in the larger plans, employees practice customer, sales and team conversations with an AI and get feedback right after, checked against your own procedures.

What Helpable costs

Helpable has three plans, each with a set number of team members and AI credits, and you can try Helpable free for 14 days first. Add-ons such as extra team members and extra knowledge bases go on top. See the full overview on the pricing page.

Try Helpable free for 14 days

Start with your own procedures or a ready-made template.

  • 14 days free
  • No credit card needed
  • Cancel any time